Systems Administrator (Windows/Linux, VMware/Hyper-V)

Shawn Wells

Dickinson, TX • 832-***-**** • ******.*****@*****.***

Professional Summary

Systems Administrator with 11+ years of experience managing, securing, and optimizing enterprise IT environments. Skilled in maintaining high system availability, troubleshooting complex issues, and supporting business-critical infrastructure. Strong background in Windows/Linux systems, virtualization, networking, and security best practices.

Core Skills

Windows/Linux Administration • VMware/Hyper-V • Networking (TCP/IP, DNS, DHCP) • System Monitoring • Backup & Recovery • Security & Patch Management • Active Directory • Troubleshooting

Professional Experience

Systems Administrator – College of the Mainland

Texas City, TX Mar 2020 – Present

- Administer Windows and Linux servers supporting 1,000+ users

- Manage VMware and Hyper-V environments to optimize performance

- Configure and maintain DNS, DHCP, and network services

- Implement patching, firewalls, and access controls to enhance security

- Monitor systems and resolve issues to minimize downtime

- Manage backups and disaster recovery using Cohesity

- Maintain system documentation and coordinate with vendors

MIS Support Engineer – Moody National Bank

Galveston County, TX Apr 2016 – Feb 2020

- Supported IT infrastructure across 8 branch locations

- Installed and troubleshot servers, networks, and end-user systems

- Maintained routers, switches, and workstations

- Resolved technical issues quickly to reduce downtime

- Ensured compliance with banking security standards

Education

M.S., IT Business Administration – American Military University

B.S., Computer Engineering – American Military University

Technical Skills

Windows Server, Linux • VMware, Hyper-V • TCP/IP, DNS, DHCP • Cohesity • Patch Management • Firewalls • Microsoft Excel

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