Human Resources Director with Compliance Expertise

LINDI BARNES CONRAD

*************@*****.*** 210-***-**** San Antonio, TX

PROFESSIONAL SUMMARY

Experienced Human Resources professional with 15+ years overseeing HR operations, compliance, employee relations, and benefits administration. Strong background in FLSA, ERISA, EEOC, OSHA, and state workforce compliance. Hands-on leader known for supporting employees and managers through onboarding, performance management, investigations, and benefits navigation. Committed to fostering a transparent, compliant, and employee-focused workplace culture.

CORE COMPETENCIES

HR Operations & Compliance

FLSA, FMLA, ERISA, ADA, ADEA, Title VII compliance

EEOC & Texas Workforce Commission claims management

OSHA, EEO-1, 1095, 5500 Reporting

Workers’ Compensation claims & audits

Policy Development & employee handbook management

Benefits & Compensation Administration

401(k) administration (enrollments, loans, hardships, distributions)

Group health plan oversight & vendor coordination

COBRA administration

Pay plan administration & employee status changes

Annual benefits enrollment coordination

Employee Relations Support

Full-cycle onboarding & offboarding

Performance evaluation coordination

Conflict resolutions & workplace investigations

Termination & corrective action processes

Employment verification & offer letters

Systems & Tools

ADP, DealerTrack, Netchex, Payroll Plus

Microsoft Office (Excel, Word, PowerPoint)

HR Reporting (daily, monthly, annual)

PROFESSIONAL EXPERIENCE

Human Resources Director - Benson Enterprises, Inc. – San Antonio, TX - 08/2008 - Present

Provide hands-on HR support across employee relations, compliance, and benefits administration for a multi-location organization

Manage full-cycle onboarding and orientation to ensure smooth employee integration

Coordinate performance evaluation processes and support managers with employee development discussions

Administer group health insurance programs including enrollments, billing reconciliation, renewals, and vendor communication

Oversee employer 401(k) program including enrollments, loans, hardships, distributions, and annual 5500 reporting

Handle all Workers’ Compensation claims, reporting, audits, and carrier communication

Manage unemployment claims and correspondence with the Texas Workforce Commission

Respond to EEOC claims and coordinate documentation and legal correspondence as needed

Ensure compliance with federal and state employment regulations

Maintain employee handbook and communicate policy updates

Support disciplinary processes, investigations, and termination procedures

Maintain open-door approach to address employee concerns and resolve workplace issues

Media Coordinator - The P.M. Group - San Antonio, TX - 10/2005 - 05/2008

Managed content calendars and coordinated timely marketing publications

Maintained vendor relationships for media placements

Oversaw scheduling and distribution of commercial content

Collaborated with creative teams to ensure campaign consistency

Coordinated placement of print, radio, and digital advertisements

Tracked campaign timelines and ensured deadlines were consistently met

Executive Administrator - Ancira Enterprises - San Antonio, TX - 09/1992 - 09/2005

Coordinated executive schedules and managed senior leadership reporting

Provided direct administrative support to the President, managing complex calendars, travel, and high-level meetings

Served as liaison between executive leadership and dealerships’ department heads

Screened calls, correspondence, and requests, prioritizing sensitive matters

Maintained corporate and legal correspondence, including communication with counsel

Facilitated cross-department communication to support operational efficiency

Planned large-scale company events and vendor sponsorship coordination

EDUCATION

The University of Texas at San Antonio - San Antonio, TX

COMMUNITY INVOLVEMENT

Supporter of animal welfare organizations including The Humane Society and SNIPSA. Active in animal rescue efforts within the community.

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