Executive Assistant and Office Operations Leader

Michelle Dreese

Raleigh, NC 919-***-**** ********@*******.*** linkedin.com/in/michelle-dreese-36b2458a

SUMMARY

Executive Assistant with 10+ years of experience providing high-level administrative and operational support to executives, leadership teams, and organizations. Skilled in complex calendars, executive travel, meeting coordination, confidential communications, and anticipating business needs. Known for strong judgment, discretion, and the ability to manage competing priorities while keeping executives organized and effective.

EXPERIENCE

Office Administrator March 2025 – Present

SKAN Raleigh, NC

•Provide administrative and operational support across multiple departments in a fast-paced corporate environment.

•Support Human Resources initiatives by coordinating candidate interviews, scheduling meetings, and arranging travel logistics.

•Track action items and follow-ups to ensure completion

•Manage shared executive and departmental communications, ensuring timely resolution of requests.

•Oversee office operations, vendor relationships, purchasing, and workplace initiatives to improve employee experience and operational efficiency.

•Partner with Finance on invoice processing, purchasing card reconciliations, and expense tracking.

•Collaborate with Procurement and Facilities teams to identify and onboard service providers.

•Serve as liaison between executives, employees, clients, and vendors

•Create and publish content for the company's LinkedIn presence.

Administrative Office Manager September 2023 – August 2024

SEQUENCE, INC. Morrisville, NC

•Supported executives through extensive calendar management, meeting coordination, and travel arrangements.

•Prepared and submitted executive expense reports utilizing Concur.

•Coordinated conference calls, Executive meetings, and company events.

•Managed office operations, supply procurement, and vendor relationships.

•Created and distributed company-wide newsletters through HubSpot.

•Assisted with wellness initiatives, employee engagement activities, and charitable events.

Legal Office Assistant March 2023 – August 2023

OXENDINE BARNES & ASSOCIATES Raleigh, NC

•Coordinated complex scheduling for consultants, mediations, depositions, and client meetings.

•Managed sensitive legal documentation and maintained organized client files within Clio.

•Communicated with clients, vendors, and external partners to ensure timely case progression.

•Handled high-volume communications while delivering exceptional client service.

Personal Assistant/Private Household July 2022 – March 2023

Private Client Raleigh, NC

Provided high-level personal and household support for a busy professional couple, managing daily logistics and anticipating needs to ensure smooth operations.

Coordinated personal schedules, appointments, meetings, errands, and household responsibilities with a high level of discretion and confidentiality.

Managed travel arrangements, including planning, coordination, and preparation for domestic travel.

Traveled from the East Coast to the clients’ second home in Colorado to prepare the property prior to arrival, ensuring all details were organized for a seamless stay.

Handled a variety of administrative and personal priorities while maintaining organization, flexibility, and attention to detail.

Built trust through reliability, problem-solving, and the ability to proactively manage changing needs

Relationship Account Manager July 2020 – March 2023

TRIANGLE LENDING COMPANY Raleigh, NC

•Developed and maintained strong relationships with business partners and real estate professionals.

•Coordinated schedules and meetings for company leadership.

•Facilitated communication among third-party stakeholders to ensure efficient loan processing.

•Conducted market research to identify growth opportunities and strengthen business development efforts.

•Delivered exceptional customer service while managing multiple priorities and deadlines.

Bank Teller November 2016 – November 2019

PNC BANK Raleigh, NC

•Built and maintained client relationships through exceptional service and financial solutions.

•Consistently achieved sales and service goals.

•Managed financial transactions with a proven record of accuracy and compliance.

•Identified clients need and recommend appropriate banking products and services.

CERTIFICATIONS

Notary Public

TECHNICAL SKILLS

Executive Communications

Executive Calendar Management

Domestic & International Travel Coordination

Gatekeeper & Executive Liaison

Expense Reporting & Reconciliation

Vendor & Facilities Management

HR & Recruiting Support

Event Planning

Relationship Management

Process Improvement

Inbox Management

Remote Team Collaboration

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

Adobe Products

Concur

HubSpot

Zoom

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