Executive Support & Operations Project Coordinator

TERRA M. STEGMAN

Denton, TX 940-***-**** *************@*****.***

Executive Support Project Coordinator Nonprofit Founder PROFESSIONAL SUMMARY

Operations and Administrative Professional with 23 years of experience supporting executive leadership, managing complex business operations, coordinating cross-functional teams, and driving process improvements. Recognized for exceptional organization, discretion, relationship-building, and the ability to manage competing priorities in fast-paced environments. Proven success developing scalable systems, improving operational efficiency, maintaining critical business documentation, and supporting strategic initiatives. Experienced in remote and hybrid work environments with a strong commitment to accountability, transparency, and collaboration.

CORE COMPETENCIES

Executive Support • Strategic Planning Support • Project Coordination • Travel Coordination • Meeting & Event Management • Stakeholder Communication • Process Improvement • Workflow Automation • Board Support • Organizational Leadership • Vendor

& Partner Relations • Compliance Management • Documentation Management • Remote Collaboration • Microsoft Excel

(Advanced) • Process Development • Training & Onboarding • Change Management TECHNICAL SKILLS

Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook Calendar Management) • Zoom • Remote Collaboration • Sage Timberline • Procore • PVault • ERP Systems • Process Automation • Advanced Excel Reporting • Workflow Documentation PROFESSIONAL EXPERIENCE

HUMPHREY & ASSOCIATES, INC. Administrative & Operations Professional 2003–Present For more than two decades, served as a trusted operational partner supporting leadership, project teams, accounting functions, vendors, municipalities, and clients. Successfully managed critical business processes, documentation, compliance requirements, financial workflows, and operational initiatives while adapting to changing organizational needs. Executive & Operational Support

• Coordinate domestic travel arrangements, meeting logistics, and scheduling support for leadership and key personnel.

• Coordinate activities between executive leadership, accounting, project management, vendors, municipalities, and field teams to ensure organizational priorities remain on track.

• Manage numerous concurrent deadlines, projects, and stakeholder requests while maintaining exceptional attention to detail.

• Coordinated large-scale corporate events for up to 500 employees, managing logistics, vendor relationships, communications, scheduling, and event execution.

• Serve as a primary point of contact for vendors, municipalities, inspectors, subcontractors, and internal departments.

• Maintain confidential financial, contractual, compliance, and personnel-related documentation.

• Proactively monitor critical deadlines, permit expirations, registrations, compliance requirements, and project milestones.

• Support organizational decision-making through reporting, documentation management, and process oversight. Project Coordination & Process Improvement

• Developed an automated AT&T onboarding system encompassing 9 forms and a 7-page certification process, significantly reducing processing time and eliminating recurring documentation errors.

• Designed and maintained workforce tracking and reporting tools used across multiple offices to improve staffing visibility and workforce planning.

• Created long-term vendor billing and reconciliation tracking systems that improved accountability and reduced financial discrepancies.

• Continuously identify workflow inefficiencies and implement process improvements that increase productivity and reduce administrative burden.

• Support implementation and ongoing maintenance of ERP systems, document management platforms, and workflow processes. Financial & Administrative Operations

• Review, code, and process high-volume invoices while ensuring compliance with company procedures and accurate cost allocation.

• Manage subcontract commitments, purchase orders, change orders, expense reviews, and supporting financial documentation.

• Reconcile company credit card transactions and investigate discrepancies.

• Maintain accurate records within Sage Timberline, Procore, PVault, and related business systems.

• Assist with audit preparation, documentation review, financial reporting support, and compliance oversight. Training & Leadership

• Train employees on financial workflows, approval processes, documentation standards, and internal procedures.

• Serve as a trusted resource for troubleshooting operational challenges and process-related questions.

• Support successful adoption of new processes, systems, and workflow improvements across departments. LEADERSHIP & COMMUNITY EXPERIENCE

SAFE MINDS, STRONG HEARTS Founder & President 2024–Present Founded and currently lead a nonprofit organization dedicated to supporting families through early childhood intervention, neurodiversity education, and mental health awareness.

• Lead strategic planning, organizational development, and long-term growth initiatives.

• Coordinate board activities, meetings, governance responsibilities, and organizational operations.

• Develop partnerships with universities, healthcare professionals, nonprofit organizations, and community stakeholders.

• Oversee program development, budgets, grant opportunities, and volunteer coordination.

• Manage communications across multiple stakeholder groups while advancing organizational objectives.

• Lead cross-functional teams responsible for event planning, educational programming, and community outreach. R.E. MCNAIR ELEMENTARY PTA President 2017–2020

• Directed board operations, volunteer coordination, fundraising activities, and community engagement efforts.

• Managed organizational budgets and supported strategic planning initiatives.

• Coordinated large-scale school and community events involving numerous volunteers and stakeholders. SCOUTING AMERICA Volunteer Leadership Roles 2024–Present

• Coordinate volunteer engagement, event logistics, and youth development activities. EDUCATION

North Lake College - Completed College Coursework

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