Medical Assistant (Phlebotomy & QA) Resume
Resume:
Liberty, MO
*********@***.***
Veronica Gines
EDUCATION
Breckinridge School of Nursing
Lake Mary, FL
A.S., Nursing
Ultrasound Diagnostics School
Springfield, MA
Certification Earned, Medical Assistant
Putnam Vocational Technical High
Springfield, MA
Diploma Earned
OBJECTIVE
Seeking a challenging opportunity where I will be able to support the function of business operations by managing staff, coordinating operations, and ensuring exceptional customer service and product delivery.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Coaching
Processes
Best Practice
Communication
Problem-solving
Translation-Spanish
Leadership
EXPERIENCE
Walgreens 12/2024-Current
Shift Lead/Pharmacy Tech
Liberty, MO
Opening and closing
Handling cash and bookkeeping
Managing inventory and ordering processes
Providing customer service
Performing price changes and product displays
Training team members
Handling Rx
Biolife Plasma Services 12/2018-Current
Quality Manager Representative
Kansas City, MO
•Phlebotomy
•Medical Historian
•Sample Processing
•Observations
•QA Reviews
•Inspection readiness
•Verification of Records/Certifications
•Validations
•Audits
•Translation
COMMUNICATION
Implemented new procedures and technologies that improved efficiency and streamlined operations.
LEADERSHIP
Successfully led a team to exceed production goals while maintaining excellent quality culture.
LICENSE
Pharmacy Technician # 202-***-****
Date:9/24/2025- 5/31/2026
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