Jessie Miller
***- ***- **** • ****************@*****.*** • Kenner, LA
Summary
Detail-oriented Operations Professional with 12+ years of experience in human resources, financial administration, and back-office management. Proven track record in Payroll Coordination, Benefits Administration, and Employee Onboarding, consistently refining operational workflows to enhance organizational stability. Expert at liaising between departments and executing HR Compliance protocols to support mission-driven leadership and strategic growth. Professional Experience
H.R. Assistant April 2024 – Present
TREASURE CHEST CASINO, KENNER, LA
Refine HR Compliance and document management by executing the digitization of sensitive personnel records into the centralized HRIS platform.
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Coordinate the Employee Onboarding process by ensuring all tactical paperwork and background verification documents are systematically filed for 100% audit readiness.
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Maintain strict data integrity across HR spreadsheets to support leadership in tactical administrative decision- making.
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Liaise with the HR Director to execute repeatable workflows for benefit enrollment documentation and employee lifecycle changes.
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Front Office Administrator August 2022 – February 2024 KARL SENNER, KENNER, LA
Managed Vendor Management and visitor access control, serving as the primary point of contact for external stakeholders and high-level clients.
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Executed multi-line telecommunications operations, efficiently routing inquiries to facilitate seamless internal communication across departments.
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• Refined front-office operational workflows to minimize tactical bottlenecks for executive leadership.
• Maintained office supply logistics and facilities coordination to ensure uninterrupted business operations. Office Team April 2022 – July 2022
OFFICE TEAM, METAIRIE, LA
Coordinated administrative support for project-based initiatives within Sequoia systems, focusing on data entry and document preparation.
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• Maintained accuracy in financial record-keeping during transitional periods for client organizations. Accounts Receivable Clerk August 2021 – 2022
EUSTIS ENGINEERING, METAIRIE, LA
Executed financial reporting and accounts receivable functions, utilizing advanced spreadsheets to track and reconcile aged trial balances.
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• Liaised with project managers to refine billing accuracy and support the Accounts Payable workflow.
• Maintained rigorous financial documentation standards to support external audit and grant support compliance. Receptionist October 2016 – February 2020
GULF MARINE, NEW ORLEANS, LOUISIANA
Coordinated high-volume electronic filing systems for the accounting department, ensuring all financial records were indexed for quick retrieval.
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Liaised with the HR Director to execute tactical clerical tasks including payroll documentation prep and employee file maintenance.
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Maintained 100% compliance with organizational administrative policies throughout various temporary and permanent assignments.
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Office Administrator May 2012 – July 2014
NATURAL HEALTH HOUSTON, HOUSTON, TEXAS
Executed Benefits Administration by coding benefits into the management system and verifying coverage with insurance carriers in a Health-tech environment.
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Refined patient scheduling workflows and coordinated clinical assessments for therapies including ultrasound and micro light laser.
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Maintained data integrity of electronic medical records (EMR) to ensure 100% accuracy in patient care and financial reporting.
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Education
B. S. in Business Management with a concentration in Human Resources NICHOLLS STATE UNIVERSITY
A. G. S. in Business
BATON ROUGE COMMUNITY COLLEGE
Additional Skills
HR & People Operations: Benefits Administration, Employee Onboarding, HR Compliance, Paychex, Payroll Coordination, Personnel Record Management, Recruitment Support Finance & Accounting Support: Accounts Payable, Accounts Receivable, Financial Reporting, Grant Support, Invoice Reconciliation, QuickBooks, Spreadsheets Operational Execution: Document Preparation, Health-tech Experience, Non-profit Operations, Tactical Administration, Vendor Management, Workflow Refinement References
References available upon request.