Teacher Aide and Administrative Support

LEAH NATHANSON

** ******** *** #*

Watertown, MA 02472

Email: ********@*****.***

Phone Number: 857-***-****

ZEN EDUCATE APRIL 2026 - JUNE 2026

TEACHER AIDE

• Implemented academic adaptations and individualized education plans (IEPs) for groups of 20-30 learners (K-5)

• Utilized differentiated learning methods to boost engagement during group and 1-on-1 sessions

• Fostered a classroom environment that is safe and conducive to learning

• Maintained high alertness and physical stamina to ensure safety through quick response times

• Collaborated with educational staff to support students' self-care, social behaviors and academic development INDY DENTAL GROUP JANUARY 2024 - SEPTEMBER 2025

FRONT OFFICE/ADMINISTRATION - WESTFIELD, IN

• Delivered professional, patient- focused customer service in person and over the phone to ensure a positive patient experience

• Managed patient data within an electronic records database to coordinate scheduling and patient communication

• Scheduled and confirmed patient appointments via phone and email, maintaining an organized calendar and reducing conflicts

• Verified insurance benefits and coverage through online portals and direct communication with providers for error-free billing

• Processed patient payments and ensured accurate transaction recording during end-of-day reconciliation HIGH POINT LODGING LLC JANUARY 2023 - JANUARY 2024 ADMINISTRATIVE ASSISTANT TO THE COO

• Provided comprehensive support to the COO, enhancing executive productivity and promote efficiency

• Managed vendor communication to identify and secure points of contact for hotel furnishing requirements

• Maintained detailed financial records for all transactions related to hotel construction management o Generated purchase orders in-line with budget and design specifications o Oversaw the invoice processing workflow, ensuring timely payments to suppliers & contractors EDUCATION

OHIO WESLEYAN UNIVERSITY, DELAWARE, OH AUGUST 2015 - MAY 2019 Bachelor of Arts Degree; Major in Spanish

• Member of Ohio Wesleyan Varsity Track & Field Team

• Engaged in an immersive university-sponsored academic course in Mexico

• Member of Senior Class Counsel

o Planned and oversaw Senior graduation events

o Raised donations for University

UNIVERSITY OF SALAMANCA, SALAMANCA, SPAIN AUGUST 2018 - DECEMBER 2018 Ohio Wesleyan University Study Abroad Program

• Spanish Language and Culture-Based Curriculum

• Completed full semester course load in Spanish

TAMARINDO, COSTA RICA SEPTEMBER 2017 - OCTOBER 2017 Completed an Education First (EF) Spanish Language Immersion Program

• Advanced from Spanish Level A.2 to B.2

SKILLS

• Fluent in Spanish

• Excellent Verbal and Written communication

• Exemplary customer-facing skills and satisfaction track record

• Proficient in utilizing Microsoft Office 365 and Company Databases

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