Virtual Assistant & Customer Service Professional

CONTACT

SKILLS

LANGUAGES

094********

tanilonjailahsofia975@gmail

.com

Sawata,San Isidro, Davao

del Norte

https://www.canva.com/de

sign/DAGID5bI8SM/2Ju0Y

d7tdeL1ZzhQfnXQUQ/edit

Project Management

Public Relations

Teamwork

Time Management

Leadership

Effective Communication

Critical Thinking

Digital Marketing

English (Fluent)

JAILAH SOFIA PAULINE

TANILON

VIRTUAL ASSISTANT/CUSTOMER SERVICE

AGENT

WORK EXPERIENCE

EDUCATION

PROFILE

As a dedicated and compassionate customer service and virtual assistant professional, I bring a wealth of knowledge and experience to the healthcare field. With a strong educational background in nursing and hands-on experience in various healthcare settings, I am well-equipped to provide exceptional patient care.

Iqor OCTOBER 2020- FEBRUARY 2022

Customer Service Representative

Dynata September 2022- January 2024

Researcher

SIX ELEVEN GLOBAL SERVICES February 2024- March 2025 Virtual Assistant

Provide excellent support by addressing inquiries, concerns, and complaints professionally and promptly.

Answer phone calls, respond to emails, and handle chat messages efficiently.

Deliver accurate information regarding products or services. Conduct online research to gather data about their opinion in politics. Managing emails (filtering, responding, organizing) Scheduling appointments and managing calendars

Booking travel arrangements and accommodations

Preparing reports, presentations, or spreadsheets

Data entry and database management

Setting reminders and tracking deadlines

DOCTOR OF OPTOMETRY 2018-2024

MINDANAO MEDICAL FOUNDATION COLLEGE

Contact this candidate