Customer Service Representative & Receptionist

Amira Buckner

************@*****.*** 301-***-**** Waldorf, MD

SUMMARY Seeking Customer Service Representative role with 4 years of experience offering customers efficient assistance. Skilled in managing information, coordinating front-desk operations, and handling communications. Bilingual in English and Spanish, adept in Microsoft Office. WORK EXPERIENCE Indulging Hands Therapy Waldorf, MD Receptionist/Office Assistant Jun 2018 - Jan 2023

• Managed front-desk operations, ensuring efficient client reception and professional meeting coordination.

• Maintained an organized reception area and effectively handled incoming communications, including screening and directing phone calls.

• Coordinated mail distribution and courier services, streamlining document handling processes.

CSC Security Washington, DC

Security Guard Dec 2020 - Dec 2021

• Maintained the integrity of security systems by conducting thorough surveillance and equipment checks, ensuring a secure environment.

• Managed access control by inspecting entry points and authorizing entry, upholding safety protocols.

EDUCATION St Charles High School

Diploma, Customer Service Receptionist, Hairstylist, Fast Learner, Microsoft Word, Cosmetology, Cosmetology Sales, Microsoft Office, English, Spanish

White Plains, MD

Jun 2019

SKILLS Customer Service • Receptionist • Hairstylist • Fast Learner • Microsoft Word • Cosmetology • Cosmetology Sales • Microsoft Office • English • Spanish • Communication

• Problem-solving • Listening

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