Digital Transformation Project Manager, PMO Governance

ELTHIYA SIMON

Project Manager PMO Governance Digital Transformation

**************@*****.*** +91-701******* linkedin.com/in/elthiya-simon Jaipur, India Immediate Joiner PROFESSIONAL SUMMARY

Results-driven Project Manager with 7+ years of experience delivering digital transformation, ERP implementations, and managed services engagements across APAC, MENA, and North America. Proven track record in delivery governance, stakeholder management, resource and capacity planning, budgeting and forecasting, and risk management. Experienced leading cross-functional teams of 25–50+ across Agile and Waterfall environments, with strong capabilities in PMO governance, executive reporting, change management, and client relationship management across Salesforce, and ERPNext platforms. CORE COMPETENCIES

Program Management · Project Management · PMO Governance · Portfolio Management · Delivery Governance · Stakeholder Management · Resource & Capacity Planning · Budgeting & Forecasting · Risk & Issue Management · Change Management · Agile Delivery · UAT & Release Management · Executive Reporting · Client Relationship Management · ERP Implementations PROFESSIONAL EXPERIENCE

Project Manager · MTX Group · Jul 2025 – Jun 2026

– Managed delivery governance across multiple public sector and managed services engagements, overseeing cross-functional teams of 25–30 across Functional Consulting, Development, QA, and Business Analysis.

– Owned resource planning, capacity management, budgeting, forecasting, and allocation across concurrent projects to optimise utilisation and support delivery objectives.

– Led stakeholder communication, executive reporting, weekly governance reviews, risk management, and escalation handling for client-facing engagements.

– Managed delivery governance across a portfolio of 6–7 concurrent projects and managed services engagements, driving resource planning, dependency management, risk mitigation, and stakeholder alignment to support successful project delivery.

– Supported Agile project execution by participating in sprint planning discussions, monitoring sprint progress through Jira, tracking delivery metrics, managing dependencies, and providing project status visibility to stakeholders.

– Facilitated weekly governance forums and steering committee updates, presenting forecasts, risks, issues, and mitigation plans to leadership and client stakeholders.

Program Manager · 8848 Digital LLP · Oct 2023 – Dec 2024

– Delivered end-to-end ERP implementations spanning Core HR, Payroll, Procurement, Performance Management, and LMS for global clients, ensuring integration and alignment with business objectives.

– Established program governance frameworks including RAID logs, milestone trackers, compliance dashboards, and executive status reports across a portfolio of concurrent engagements.

– Drove a 15% cost reduction through proactive resource optimisation, vendor negotiations, and targeted risk mitigation across program delivery.

– Managed BRD development and translated complex client objectives into detailed technical deliverables, maintaining delivery quality across all workstreams.

– Served as single point of contact for international clients across APAC and MENA — led weekly governance calls, managed scope alignment, and delivered value-driven outcomes.

– Led cross-functional delivery teams of 50+ members, maintaining roadmaps, KPI dashboards, and burn-down reports to provide real- time cost, schedule, and scope visibility.

Project Manager · KPMG · Mar 2023 – Sep 2023

– Led planning and execution of medium-to-large enterprise implementations, collaborating with cross-functional stakeholders, consulting teams, and client leadership to ensure successful delivery, governance, and business alignment.

– Improved delivery efficiency by 20% through structured planning, milestone tracking, and proactive risk mitigation that reduced rework and improved predictability.

– Delivered executive stakeholder reporting with performance metrics and actionable insights, achieving a 95% client satisfaction rate across all active engagements.

– Proactively identified project risks, implemented quality assurance measures, and drove continuous improvement across the full project lifecycle.

Project Manager · Frappe (ERPNext) · Feb 2022 – Feb 2023

– Directed end-to-end project delivery including requirement gathering, scoping, development oversight, UAT coordination, and production deployment.

– Reduced delivery timelines by 15% through workflow automation, resource optimisation, and process re-engineering.

– Applied Change Impact Analysis, Stakeholder Mapping, RACI, and ROAM frameworks to manage organisational change and drive stakeholder alignment.

– Facilitated Agile ceremonies — sprint planning, daily stand-ups, and retrospectives — maintaining delivery transparency and team accountability.

– Managed vendor relationships and coordinated technical integrations to ensure compliance with scope, quality standards, and timelines.

Project Management Associate · Maadees Concepts LLP · Sep 2018 – Jan 2022

– Planned and executed cross-functional sales and product initiatives, improving team efficiency by 15% through CRM optimisation and process improvement.

– Tracked project performance metrics, achieving a 20% improvement in delivery timelines; presented insights to senior leadership to inform strategic decisions.

– Managed CRM integration and data governance, ensuring 100% data accuracy and driving actionable intelligence for sales teams. SKILLS

Program Management Project Management PMO Governance Portfolio Management Agile & Waterfall Stakeholder Management Resource & Capacity Planning Budgeting & Forecasting RAID Management Risk & Issue Management Change Management Delivery Governance UAT & Release Management Executive Reporting Client Relationship Management ERP Implementations Jira Confluence Microsoft Projects Salesforce Power BI Advanced Excel Oracle ERPNext CERTIFICATIONS

Jira Projects ACP-620 Power BI Google Project Management Certificate PRINCE2 (Pursuing) EDUCATION

MBA (Gold Medalist) St. Xavier’s College, Jaipur March 2019 BCA (Gold Medalist) St. Xavier’s College, Jaipur March 2016

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