Program Coordinator & Principal Secretary Candidate
Resume:
Shelia Davis McQueen ***
Heritage Dr.
Navasota, TX 77868 *************@*******.***
Professional Summary
Experienced Program Coordinator and Certified Activity Director with a strong background in event planning, staff supervision, payroll and community engagement. Adept at developing and executing comprehensive programs that enhance organizational goals. Skilled in multitasking, leadership, and managing budgets while fostering positive environments through strategic coordination and collaboration.
Core Skills
• Event Planning & Coordination
• Program Development & Management
• Staff Supervision & Leadership
• Budgeting & Financial Oversight
• Community Engagement & Public Relations
• Multitasking & Organizational Efficiency
• Intermediate Computer Proficiency
• Payroll
• Ability to work under pressure
• Property Management
Professional Experience
Assisted Living Manager October 2025 – Current
• Exercises independent judgment and discretion in the performance of tasks with the understanding that the responsibilities are not routine or limited to resident care matters.
• Assists in orienting/training new Resident Medication Aides and Resident Assistants though one on one mentoring and demonstrating all Resident Medication Aide and Resident Assistant job duties and responsibilities.
• Provides guidance to other Resident Medication Aides and Resident Assistants and is the subject matter expert in the duties of a Resident Medication Aide and Resident Assistant as well as in the policies and procedures governing those job duties.
• Administers medication and treatments as prescribed by physician and monitors response to existing treatment plans. Aware of prominent medication interactions and side effects, monitors residents for occurrence of such and notifies the Director of Resident Care. Adheres to community infection control policies and procedures relevant to medication/treatment administration.
• Assists residents with medication as defined in medication procedure. Supervises residents who self-administer medication. Exhibits understanding of and follows the medication policies and procedures.
• Maintains residents' records daily in a timely manner and in accordance with company policy and procedure. This includes documentation related to medication distribution, leisure activities; incidents and observations; charting any changes in residents' physical condition and or behaviors, visitors, etc. Observes and documents the health and emotional condition of each resident promptly reporting all changes to the supervisor.
• Writes weekly/monthly summaries as assigned addressing specifically the problems identified in the service plan.
• Assists with EMR training, order verification and assisting with onboarding of new employees. Entering incident reports into EMR. Fax communication with MD in absence of the nurse and assisting with staffing.
• Receives reports on all residents.
• Counts controlled substances with off going RMA, assumes responsibility for assuring accuracy of count before accepting keys.
• Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance, including emergency call pendants, telephone calls and requests from family and friends.
• Encourages teamwork through cooperative interactions with coworkers.
• Attend all in-services as required.
• Member of the Community's Emergency Response team. Certified Activity Director September 2024 – Sept. 2025 Bryan Manor, Bryan, TX
• Develop and implement engaging activities for residents in Assisted Living, Skilled nursing and memory care facilities.
• Coordinate daily schedules, ensuring diverse program offerings tailored to residents' needs.
• Hiring, Supervise, train and lead activity staff and volunteers.
• Lead group events, collaborate with staff, and maintain accurate participation records.
• Organize community events and oversee volunteer initiatives.
• Charting in PCC (Point Click Care)
• Attend Care Plan Meetings
• Conduct activity assessments for each new resident and quarterly assessments.
• Conduct one on one visits.
• Create monthly activities calendar.
• Attend daily staff meetings.
• Complete grievances.
• Adhere to current federal, state and local regulations, guidelines and facility policies in all activity department operations.
Certified Activity Director May 2023 – August 2024 Navasota Nursing & Rehab, Bryan, TX
• Develop and implement engaging activities for residents in a Skilled nursing and memory care facility.
• Coordinate daily schedules, ensuring diverse program offerings tailored to residents' needs.
• Lead group events, collaborate with staff, and maintain accurate participation records.
• Attend Care Plan Meetings
• Conduct activity assessments for each new resident and quarterly assessments.
• Conduct one on one visits.
• Create monthly activities calendar.
• Attend daily staff meetings.
• Adhere to current federal, state and local regulations, guidelines and facility policies in all activity department operations.
Caregiver February 2024 – Present Homewatch Caregivers, Bryan, TX
• Provide physical and emotional support to individuals needing assistance with daily tasks. Helping with bathing and dressing, cooking light meals, and light housekeeping. Business Owner Busted Tees T-Shirt Printing Jan 2018 – Present Bryan, TX
• Manage day-to-day business operations, including payroll, printing, sublimation, and embroidery services.
• Oversee financial reconciliation and budgeting.
Realtor Century 21 Realty July 2025 – Current College Station, TX
• Assisted clients with buying and selling property, leveraging local market expertise and negotiation skills.
• Licensed Realtor since 2012.
Environmental Program Coordinator June 1999 – Feb 2013 City of College Station – College Station, TX
• Supervised staff, coordinated department-wide programs, and secured contracts.
• Planned public events, including Household Hazardous Waste Collection initiatives. Manage department budget, marketing efforts, and regulatory compliance. Manage Payroll
Staff Assistant June 1999 – Oct 2004 City of College Station – College Station, TX
• Oversee clerical operations, managed payroll and invoicing, and maintained accurate department records.
Unit Secretary / Lab Tech Feb 1996 – Dec 1998 Waco, TX
• Performed routine lab draws, scheduled patient appointments, and maintained medical records.
Secretary March 1993 – Aug 1995 St. Joseph Regional Health Center – Bryan, TX
• Scheduled patient appointments, managed payroll, and maintained office. Education & Certifications
• Activity Director Certification
• Realtor License
• Associate of Business in Arts in Business University of Phoenix (2007 – 2009)
• Realtor Training Champion School of Real Estate (2012)
• Phlebotomy Certificate of Completion Blinn College (1992)
• High School Diploma A&M Consolidated High School (1985 – 1989)
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