Kejiya JK
****.******@*****.***
https://www.linkedin.com/in/kejiya-jk
Accomplished and detail-oriented Senior Quality Engineer with over 11 years of experience in developing robust test automation frameworks for web, API, and cloud-native solutions. Adept at leveraging Java, Selenium, and TestNG to enhance testing efficiency and scalability across Microsoft 365, Azure, and SharePoint Online platforms. Expertise in CI/CD pipelines using GitHub Actions and Azure DevOps to deliver high-quality, maintainable automation solutions in fast-paced Agile environments. A proactive problem solver with a track record of improving software quality, leveraging AI-based tools to detect defects early, and ensuring reliable, repeatable test coverage.
PROFESSIONAL SUMMARY
●Senior Software Engineer in Test (SDET) with over 11+ years of extensive experience in the Software Development Life Cycle (SDLC), specializing in high-impact domains including Telecom, Banking, and Microsoft 365/Azure Cloud.
●Over 9+ years of hands-on experience designing and implementing scalable automation frameworks using Core Java (OOPs, Collections, Multithreading) and Selenium WebDriver.
●Proficient in automating various application layers, including UI (Selenium), API/Web Services (Rest Assured), and Database testing (SQL).
●Expert in building Behavior-Driven Development (BDD) frameworks using Cucumber (Gherkin), TestNG, and Maven for structured, maintainable, and readable test suites.
●Extensive experience integrating automated test suits into GitHub Actions and Azure DevOps pipelines to enable continuous and scheduled testing, providing rapid feedback on High/Critical/Blocker defects via Jira and Defect Triages.
●Proven track record as a Point of Contact (POC) and Business Process Lead, bridging the gap between Business Analysts, Developers, and UAT stakeholders to ensure 100% requirement traceability.
●Highly proficient in defect lifecycle management using Jira and ALM, generating comprehensive quality metrics, and facilitating signoffs for complex software releases.
●Experienced in automating cloud-native applications on Microsoft Azure, including Microsoft 365, SharePoint Online, Power Platform, and Azure Functions; integrating test execution via GitHub Actions and Azure DevOps for continuous and scheduled test execution.
●Passionate about Test-Driven Development (TDD) and clean code practices; actively leveraging AI-based tools and frameworks throughout automation development to proactively identify and prevent defects.
TECHNICAL SKILLSET
STLC Experience
Agile Methodology, Waterfall Model, Onshore - Offshore Work Model
Language
Java, SQL, JavaScript
Source Control
GitHub, Azure DevOps, GitLab, Bit Bucket
Functional Domain Expertise
Microsoft 365, SharePoint Online, Power Platform, Azure, Banking, Insurance
Software Tools Expertise
Selenium WebDriver (JAVA), TestNG, Eclipse IDE, Cucumber Gherkins, GitHub Actions, Azure DevOps, Azure Functions, SPFx, React, Maven, Jira, Rest Assured, Postman
ACHIEVEMENTS:
Selenium course completion certification from TCS.
“Certification of Appreciation” for leading and completing around 1500 testcases in SNOW Project Automation 2019. Received for outstanding contribution in making Service Now release a huge success.
“Certification of Appreciation” for COBE (Client Onboarding Engine) project 2023. I received for Automating 955 new test case development with a 5-member team working all weekends of JUNE'23. With tremendous team support we have crossed the COBE scope and reached GREEN status.
PROFESSIONAL EXPERIENCE
Bank of America, India (Feb 2022- Mar 2025)
Projects in Bank of America: COBE Automation, OAO Automation
Role: Qfficer,Quality Speciaist II A
Project Description:
COBE (Client Onboarding Engine) is an application in Bank of America used to create multiple Bank Accounts(10 Accounts) for Existing and New Customers such as CMA Single, Joint, Custodial, IRA accounts for the client at the same time.
OAO(Open an Account) is an legacy application which is used to open single Account from Financial Adivisor and Client side validations
Roles and Responsibilities:
Understanding the COMBAT framework and Providing COMBAT v2.0 framework enhancement based on the requirement and KT for laterals. And, I have performed the initial analysis and implementation of Base functionalities.
Conduct in-depth customer journey mapping to identify pain points and opportunities for improvement, resulting in a 15% improvement in customer satisfaction scores. I regularly present findings and insights to audiences at various levels in the organization.
Share the consolidated report presentations of automation metrics and glide path to his client for weekly and daily status and co-ordinate with the client for sign-off of released programs and provide client-side support post handoff. I am adept at fast engineering, by feeding logical data in conjunction with business case studies in association with customer churn rate analysis.
The test development and execution of functional and regression stories. The collection level test cases are maintained in ALM for all Releases. Driving the daily standup calls to discuss progress and blockers for the day. I worked on the Collections ownership pattern allocating based on the exposure and availability of the team.
To provide 10-15 pass % increase on the completed automation on weekly basis. I’ll co-ordinate on the Weekly signoff confirmation, showcasing the application and data blockers that are supported by the open defects (High / critical / blocker).
I support all the Independent and Integrated Releases for DPOD and PROD Testing and co-ordinate with onsite for Defect Triages and Production sign off for every release.
●Defined the automation strategy and roadmap for POS and Dotcom projects, aligning quality goals with Core Java-based frameworks to ensure scalable and maintainable test suites.
●Spearheaded the evolution of the COMBAT v2.0 framework, optimizing knowledge transfer protocols for lateral hires and successfully implementing all core base functionalities.
●Orchestrated the development and execution of functional and regression stories for DPT Wealth and Consumer platforms, integrating Selenium for UI automation and Rest Assured for backend API validation.
●Achieved a 10-15% weekly increase in automation pass rates through each Release ER maintenance and debugging of complex Core Java scripts.
●Leveraged JavaScript for custom scripts to handle dynamic UI components and asynchronous operations and perform specialized testing on modern web components that standard tools could not easily reach.
●Integrated automated test suites with GitHub Actions and Azure DevOps pipelines to support both continuous and scheduled test execution, ensuring rapid feedback for High/Critical/Blocker defects tracked in Jira and facilitating weekly signoffs for released programs.
●Drove daily stand-ups and sprint ceremonies, utilizing Azure DevOps for work planning and documentation, and GitHub for version control; ensured transparency, effective project coordination, and alignment with sprint goals.
●Acted as the primary point of contact for global business teams, translating customer journey mapping and churn rate analysis into logical test data and actionable automation requirements.
●Executed critical testing for DPOD and PROD release cycles, actively contributing to onsite defect triages and ensuring all requirements were met for final Production authorization.
●Automated the consolidation of metrics and glide path presentations, providing clients with data-driven insights that resulted in a 15% improvement in customer satisfaction scores.
Tools: JIRA, Azure DevOps, GitHub Actions, Java, Selenium, TestNG, Maven, Rest Assured, Postman
E Trade, India (Mar 2020 – Jan 2022)
Project in Cognizant -: EEO 1.0(Equity Edge Online)
Role: QA Automation Associate
Project Description:
EEO is a Employee Stock Management Application which enables us to provide compensation/rewards in the form of shares to the employees through options, awards, and cash grants.
Roles and Responsibilities:
●Architected and maintained a scalable Behavior-Driven Development (BDD) automation framework using Core Java, Selenium WebDriver, and Cucumber, enabling non-technical stakeholders to review test scenarios via Gherkin syntax (Feature files).
●Managed project dependencies and build lifecycles using Maven, ensuring consistent test environments across local and CI/CD instances.
●Implemented TestNG for advanced test execution strategies, utilizing annotations for grouping, prioritization, and parallel execution to reduce overall regression time.
●Developed modular, reusable test scripts using Core Java, integrating Selenium for complex UI interactions.
●Configured Maven Profiles to execute specific TestNG suites based on the deployment environment (QA, Stage, Prod).
●Integrated the Maven-based test framework into the CI/CD pipeline (Jenkins), configuring jobs to trigger automated TestNG suits upon code commitment.
●Analyzed Cucumber HTML reports and TestNG results to perform root-cause analysis on failures, collaborating with developers to resolve defects in the application logic.
●Led code reviews for automation scripts, ensuring strict adherence to Java coding standards and efficient use of Selenium locators to prevent script flakiness.
●Mentored junior SDETs on the full automation stack, fostering a culture of technical excellence and continuous improvement.
Depository Trust & Clearing Corporation, India (May 2017 – Feb 2020)
Delta Airline, India ( Mar2015 – Jan2017)
Marriott, India (Dec 2013-Mar 2015)
Project in Tata Consultancy Services - SNOW & CONTROL TESTING AUTOMATION, CONTROL TESTING AUTOMATION, AIR-4 Project, GPO(Group Pricing Optimizer)
Role: QA Analyst
Project Description:
DTCC SNOW (SERVICE NOW) Automation application enables us to automate raising tickets and getting them approved by various management hierarchy for nearly 64 services like change management, incident management, release, requirement managements, etc.
DTCC Control Testing Automation validates the change management, incident management, release, requirement management, enterprise architecture and policy standard and procedures are defined, documented and establishes the requirements.
AIR-4(Access Information Real-time) is a PSS (Passenger Service System) where
Virgin Atlantic Joint Ventured with Delta Airlines.
GPO main objective is to migrate the applet to New technology stack say Dojo, Struts, Ejb, and Jpa. It is the internal application used by the customers for storing the inventory details such as No of Rooms, Types of rooms and to check the availability
Roles & Responsibilities:
●Designed and developed dynamic, scalable web applications using Java and MVC/Web API frameworks.
●Implemented responsive UI components and integrated backend functionalities to enhance overall user experience.
●Wrote clean, modular, and maintainable code following SOLID principles, coding standards, and best practices.
●Performed application debugging, troubleshooting, and performance optimization to ensure stability and high availability.
●Created and maintained technical documentation, including feature specifications, code changes, and architectural updates.
●Developed comprehensive automation test strategies and authored reusable test scripts using Selenium WebDriver to validate application functionality and performance.
●Designed and executed smoke, sanity, and regression test suites to support continuous integration and delivery pipelines.
●Optimized the test automation framework to improve execution efficiency, test coverage, and maintainability.
●Generated detailed test reports, documented test cases, tracked defects, and recorded resolutions for future reference.
●Collaborated closely with development, QA, and product teams to identify issues, validate fixes, and contribute to overall system improvements.
●Participated in code reviews, sprint planning, and agile ceremonies to ensure alignment with project goals and timelines.
Tools: Selenium Web driver 3, Intelligent Search (TCS based on JAVA), Tortoise SVN, Java 1.7, JavaScript, Oracle11G, Tortoise SVN with HP Quality Center
Academic qualification:
B. E (Electrical and Electronics) from RMD College affiliated to Anna University, Chennai, Tamil Nadu, passed with First Class(8.2 CGPA) During the academic year 2009-2013