AI-Driven Product Transformation Leader
Resume:
JOHN A. MATTSON
https://www.linkedin.com/in/jomattson/ **************@*****.***
SUMMARY
Expert in leveraging AI to revolutionize product delivery: 2x ARR, 50% less cost & TTM!
Senior Product Executive with a track record of scaling enterprise data infrastructure and driving AI transformation. Led Cisco's $1.2B Broadband product portfolio and managed NetSuite’s transition to OCI, leveraging ML to optimize ERP throughput. Expert in navigating complex technical migrations and the “agentification” of enterprise services. Proven track record of pivoting legacy businesses to high-margin software models and leveraging Generative AI to enhance customer experience, reduce churn, and accelerate revenue growth across global markets.
Led several product improvement and security hardening initiatives combining Generative AI with Product-Led Growth to increase annual revenues and profitability.
Pioneered Oracle NetSuite’s transition to a more transparent and customer-friendly service delivery and account maintenance model, using advanced AI/ML and Expert Systems.
Drove development & launch of innovative, disruptive & profitable $1B+ Cisco product line.
Established numerous product management “best practices” – culminating in both Cisco’s global “PM Academy” training program and IO Global’s CMU Tepper PM Certification.
PROFESSIONAL EXPERIENCE
Mattson Consulting Group January 2025 – Present
Business Strategy & Product Guidance in AI, Security & Post-Quantum Cryptography
Define AI-led SaaS business and product strategy, and detailed planning, execution and measurement tools for the transition to 'agentic' service models for high-growth tech startups.
IO Global, Remote November 2022 – December 2024
Vice President of Product, Atala
Implemented company-wide transformation from traditional Agile to Product-Led Growth and AI-driven culture. Leveraged Generative and Predictive AI to train tools to reduce security incidents by 40% and cut vulnerability remediation time by 25%. Spearheaded introduction and deployment of both Conversational and Assistive AI, resulting in enhanced customer experience, 30% decrease in churn, 20% increase in new customer acquisition and 25% rise in existing customer ARR.
Blockchains, Sparks NV March 2021 – June 2022
Vice President of Product
Led product management, innovation and strategy for a disruptive Web 3.0 startup, with game-changing impact on FinTech, eGaming, Healthcare, Education, and many other segments. Spearheaded the development and implementation of product and market strategy, including detailed roadmaps, new product development and comprehensive AI-driven productivity increase.
JOHN A. MATTSON Page 2
Oracle NetSuite, Redwood City, CA December 2017 – November 2020
Director of SaaS Cloud Product Management
Led product management and strategy for NetSuite SaaS Product & Cloud Operations.
Revolutionized NetSuite Cloud ERP service, leveraging Unsupervised Machine Learning to reduce transaction processing time and increase throughput by 30%, resulting in 70% increase in both ARR and profitability with dramatically higher customer satisfaction.
Introduced Conversational and Assistive AI capabilities, enhancing customer experience, reducing both time-to-service and customer acquisition cost by 40%, and increasing both new customer signups and repeat customer revenue streams.
Transformed Premium Service Tiers pricing structure, resulting in 25% churn reduction. security optimization and performance monitoring and improvement leveraging data science, advanced analytics, AI and machine learning.
Led migration of NetSuite data centers to Oracle Cloud Infrastructure, resulting in 30% profitability improvement and 20% ARR increase.
Cisco Systems, San Jose CA May 2007 - July 2017
Senior Director of Product Management
Led product management and strategy for Cisco’s $1.2 billion suite of Broadband Access products.
Drove transition from 95% hardware to 90% software-based revenue model, ultimately evolving to a full SaaS offering leveraging SDN/NFV and OpenStack model.
Pioneered Cisco’s evolution to Cloud-based networks, offering virtually infinite bandwidth to both commercial and residential users.
Cisco Systems, San Jose CA June 2000 - May 2007
Director of Marketing & Product Management
Responsible for marketing, business strategy and product management of Cisco’s Broadband Access products and solutions, enabling today’s multimedia internet and streaming solutions.
Led Cisco’s business, market and product strategy, which resulted in 65% market share sustained over multiple years with unparalleled profitability.
Expanded product line into multiple segments and verticals, anticipating future customer needs and growing from $200M to over $1B in global sales.
Cisco Systems, Atlanta GA January 1997 – June 2000
Senior Product Line Manager
Developed business and product strategy for hugely successful entry in a new market for Cisco.
Ideated, developed and successfully launched an innovative new Broadband Access Router platform, which revolutionized the market and exploded to 65% market share within 9 months.
EDUCATION
Master of Business Administration University of Virginia
Graduated in top 10% of class.
Bachelor of Science - Civil Engineering University of Virginia
Graduated “With High Distinction.” Tau Beta Pi, Chi Epsilon honor societies.
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