Customer Service & Sales Student

CHELSEA TODD

** ******** **, *****-***** 705-***-****

**************@*****.***

OBJECTIVE

Motivated and reliable student with strong experience in customer service, sales, and fast-paced work environments. Proven ability to communicate effectively, handle responsibilities under pressure, and deliver excellent customer experiences. Seeking a server position where I can contribute my teamwork, leadership, and strong work ethic while continuing to grow professionally.

SKILLS AND ABILITIES

-Strong customer service and communication skills

-Experience in cash handling and point-of-sale systems

-Ability to work efficiently in fast-paced, high-pressure environments

-Sales experience with a focus on meeting goals and building customer relationships

-Teamwork and leadership experience, including training and supporting peers

-Time management and multitasking skills

-Friendly, approachable, and professional attitude

-Quick learner with strong adaptability

EXPERIENCE

Cashier – Jeff’s Independent July 2024 - April2025

-Provided excellent customer service in a high volume environment

-Operated transactions and a cash register effectively

-Maintained a clean and organized workspace

Waitress – JR’s Takeout May 2025 - August 2025 (seasonal)

-Prepared food efficiently while maintaining cleanliness and food safety standards

-Worked in a fast-paced environment balancing kitchen and front counter duties

-Delivered friendly and efficient customer service

Sales Representative- The Brick December 2025 – Current

-Build strong customer relationships to drive sales and repeat business

-Maintain product knowledge across a wide variety of inventory

-Meet and work towards sales in a commission-based environment

Baby- Sitter September 2022- Current

-Supported children’s emotional, social, and behavioural development through patience, communication, and positive reinforcement

-Adapted to individual needs and provided attentive one-on-one support to encourage learning and independence

-Assisted with daily routines and activities while ensuring a safe, structured, and inclusive environment

EDUCATION

Tobique Valley High School 2025

Diploma

Graduated as valedictorian with a 4.0 GPA and was awarded the Governor General’s Academic Medal for achieving the highest academic average.

First Year UNB student 2025 – Current

Currently attending the University of New Brunswick (UNB), continuing to build strong academic skills while balancing work and professional development.

COMMUNICATION

Strong communication skills developed through customer-facing sales roles, with the ability to clearly understand customer needs, build rapport quickly, and provide helpful, honest recommendations. Confident in handling questions, resolving concerns, and creating a positive experience in fast-paced environments.

LEADERSHIP

Demonstrated leadership through guiding and supporting new sales associates, helping them learn products, sales strategies, and customer interaction techniques. Lead by example on the floor by maintaining a strong work ethic, positive attitude, and consistently working toward team and individual sales goals.

REFERENCES

Ryan Yates Trevor Sansom

+1-705-***-**** +1-403-***-****

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