Social Worker and Customer Service Leader
Resume:
ANTHONY
ROBINSON
SOCIAL
WORKER\CUSTOMER
SERVICE
************@*****.***
Moberly, MO 65270
CONTACT
SKILLS
• Team collaboration
• Materials handling
• Product packaging
• Workplace cleanliness
Dedicated professional with extensive experience in team collaboration, materials handling, and workplace cleanliness. Proven ability to develop and implement strategies that improve efficiency and reduce costs. Eager to leverage strong customer service skills and leadership experience in a Social Worker role to support and grow within a new team.
PROFESSIONAL SUMMARY
Production Worker
PepsiCo, Columbia, Missouri
Store Manager
Cleeks Appliance, Moberly, Missouri
Assistant District Manager
Ariens Oil Company, Montgomery City, Missouri
Job Coach
Advent Enterprise, Columbia, Missouri
EXPERIENCE
October 2011 - June 2019
• Maintained a clean and safe work environment, adhering to safety protocols.
• Followed detailed instructions from supervisors for daily tasks.
• Prepared products for packaging on multiple assembly lines. April 2007 - October 2010
Provided leadership and motivation to team members to increase productivity and efficiency within the store.
•
Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
•
• Interviewed and hired prospective employees according to team needs. June 1997 - April 2007
Developed and implemented strategies to reduce costs and increase efficiency of the district operations.
•
Managed a team of 15 employees by providing leadership, coaching, and feedback for improved performance.
•
Conducted regular store visits to ensure operational standards were met and
• maintained.
May 1994 - January 2000
House Director
RjD, Macon, Missouri
Conducted assessments of client's skills and abilities to determine readiness for employment.
•
Identified job and career advancement opportunities for clients based on needs,
• objectives and skill sets.
Coached clients on proper workplace etiquette and communication skills to ensure success in a professional setting.
•
January 2000 - December 2004
Facilitated monthly staff meetings to review policies, procedures and discuss any issues or concerns among staff members.
•
Developed strong interpersonal relationships with students leading them
• towards successful completion of academic goals and objectives. Managed budgeting process for the residence hall including tracking expenses, approving invoices and reconciling accounts.
•
High School Diploma
Moberly Sr High, Moberly Missouri
General Studies
Central Methodist University, Fayette, MO, US
EDUCATION
May 1975
References available upon request
REFERENCES
I have been retired for 5yrs. I am looking for employment with a company or business where I can use my people skills and multitasking skills and probleming solving skills. I am very dependable and hard worker. I would be an asset to any company. ADDITIONAL INFORMATION
Contact this candidate