Assistant Property Manager & Leasing Professional

MARIE MILLER

Assistant Property Manager Property Management • Leasing • Administration

407-***-**** **************@*****.*** Saint Cloud, FL 34771 Central Florida Resident • Available for Immediate Employment PROFESSIONAL SUMMARY

Dedicated Property Management Professional with over 15 years of experience supporting residential communities through leasing, resident relations, financial administration, vendor coordination, compliance, and office operations. Proven ability to maintain occupancy goals, manage rent collections, oversee accounts payable, coordinate vendors and contractors, and support property performance through exceptional customer service. Recognized for professionalism, attention to detail, and strong organizational skills. CORE QUALIFICATIONS

Assistant Property Management • Residential Community Operations • Leasing & Occupancy Management • Resident Relations & Retention • Fair Housing Compliance • Accounts Payable & Accounts Receivable • Rent Collections & Delinquency Management • Vendor & Contractor Coordination • Lease Administration • Property Inspections • Staff Leadership & Training • Customer Service Excellence • Office Administration • Microsoft Office Suite • Yardi Property Management Software

PROFESSIONAL EXPERIENCE

BROOKLAWN GARDENS INC.

Assistant to Regional Manager (Promoted) April 2011 – November 2025

• Supported daily operations for multiple residential communities.

• Managed accounts payable, purchasing activities, payroll support, invoice processing, andfinancial documentation.

• Coordinated vendor contracts, service agreements, and contractor communications.

• Prepared reports, correspondence, leases, notices, and compliance documentation.

• Maintained confidential resident and property records.

• Partnered with leadership to resolve resident concerns and improve operational efficiency.

• Supported property management teams in maintaining high standards of resident satisfaction andcommunity operations.

Leasing Manager April 2010 – April 2011

• Managed all aspects of leasing operations, including prospect tours, applications, screenings,lease execution, and renewals.

• Maintained occupancy goals through proactive leasing and resident retention initiatives.

• Served as the primary point of contact for resident relations and conflict resolution.

• Coordinated maintenance requests and vendor services.

• Collected rents and maintained financial records.

• Conducted move-in, move-out, and property inspections.

• Ensured compliance with Fair Housing regulations and company policies.

• Trained and mentored leasing and administrative staff. THE HAVEN GROUP POWERED BY SACKMAN REALTY 2023 - inactive 2025 RE/max Dreams 2013 - 2023

Licensed Realtor® April 2013 – 2025

• Assisted buyers and sellers throughout residential real estate transactions.

• Conducted market analyses and property evaluations.

• Negotiated contracts and facilitated successful closings.

• Developed and maintained long-term client relationships through exceptional customer service. LICENSES & CERTIFICATIONS

Former Licensed New Jersey Realtor® • New Jersey Notary Public • Fair Housing Certification • Property Management Certification • AHWD Certification • Code of Ethics Certification TECHNICAL SKILLS

Yardi • QuickBooks • Microsoft Office (Word, Excel, Outlook) • Property Management Software • CRM Systems • Financial Reporting • Leasing Platforms

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