Operational Support & Technical Customer Service

Copilot may make mistakes *

Austin Watts - Modern Corporate Resume

Austin Watts

Wichita, KS 67216 • 316-***-**** • *********@*******.*** Professional Summary

Detail-oriented and highly adaptable professional with a strong foundation in operational support, technical systems, and cross-functional communication. Demonstrates disciplined execution, accuracy, and the ability to quickly master new tools and workflows. Brings a corporate-ready approach grounded in reliability, structured problem-solving, and consistent performance in fast-paced environments.

Skills

Core Competencies

Problem solving and issue resolution

System navigation and multi-platform adaptability

Rapid learning and process mastery

Professional written and verbal communication

Organizational discipline and workflow structure

Time and priority management

Team collaboration and cross-functional support

Basic computer operations

Applied math and accuracy-driven tasks

Technical Proficiency

Microsoft Office Suite - Word, Excel, PowerPoint, Outlook

Microsoft Tools - Teams, OneNote, OneDrive, Designer, Copilot

Google Workspace - Docs, Sheets, Drive, Gmail, Calendar

CRM Platforms - Salesforce, Genesys

General Computer Literacy - cloud systems, digital workflows, multi-platform navigation Copilot may make mistakes 2

Professional Experience

Customer Service Representative - Boot Barn

Oct 2025 - Jan 2026

Delivered accurate, timely support across multiple communication channels.

Managed order inquiries, product information, and issue resolution with professionalism.

Consistently met corporate performance metrics for quality and efficiency. Prep Cook - Old Chicago Pizza

Aug 2025 - Oct 2025

Executed food preparation tasks with precision and adherence to safety standards.

Supported kitchen operations to maintain workflow continuity during peak demand. Server / To-Go Specialist / Prep Cook - Cracker Barrel Jan 2025 - Aug 2025

Ensured accuracy and consistency in order fulfillment.

Coordinated with kitchen and service teams to maintain operational flow.

Assisted with prep responsibilities to support overall productivity. CNC Operator - LMI Aerospace

Mar 2017 - Dec 2019

Operated CNC machinery in alignment with aerospace manufacturing requirements.

Conducted quality checks and maintained detailed production documentation.

Collaborated with engineering and production teams to resolve technical issues. Cashier / Customer Service - Home Depot

Sep 2012 - Aug 2014

Supported customers with transactions, returns, and product inquiries.

Maintained accuracy and organization in a high-traffic retail environment. Education

Chanute High School - High School Diploma

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