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Customer Service & Customer Support Supervisor

Location:
League City, TX
Posted:
June 28, 2026

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Resume:

Erickson Felix Reyes

Address : ****Canyon Blanco Drive Houston Texas

Mobile No. : +1-832-***-****

Email : ***********@*****.***

Personal Particulars

Age : 38 years old

Date of Birth : 18 February 1986

Nationality : Filipino

Gender : Male

Marital Status : Single

Qualification

Qualification : College

Field of Study : BS Nursing

Institute/University : Far Eastern University

Year Attended : 2003 - 2005

Experience

Employment History

Company Name : MAGANAYE mechanical and electrical services

Position Title : Field supervisor

Specialization : Costumer Service

Industry : Mechanical and Electrical services

Duration : March 2007 to November 2009

Company Name : Convergys Megamall

Position Tiyle. : Customer service representative

Specialization. : Banking and finance

Industry. : BPO

Duration. : September 2016 to August 2018

Company Name : Alorica Cubao

Position Tiyle. : Customer service representative

Specialization. : Telecommunications

Industry. : BPO

Duration. : August 2018 to September 2019

Company Name : Concentrix Eton Centris

Position Tiyle. : Account Supervisor

Specialization. : Banking and finance

Industry. : BPO

Duration. : September 2021 to December 2024

Company Name : Ichang Eatery

Position Tiyle. : Manager, Cook

Industry. : Food and Beverages

Duration. : September 2018 to December 2024

Languages

(Proficiency: 0=Poor - 10=Excellent)

Language Spoken Written

Filipino 9 9

English 9 8

Text Resume / Additional Info

CAREER OBJECTIVE:

To advance career in the field of Telecommunications.

WORK EXPERIENCE:

*Field Supervisor

*Contractor

*Air-condition Installer

*Customer service representative

*English tutor

*Cook, Food server

STRENGTHS:

* Leadership charisma

* Sense of responsibility

* Creative and resourceful

* Can work under minimal supervision

* Confident

Character References

Name : Nikka Cantos

Position : Patient support

Company : Optum

Telephone : +1-832-***-****

Email : ***********@*****.***



Contact this candidate