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Outreach Coordinator & Research Assistant

Location:
North Miami, FL, 33161
Posted:
June 27, 2026

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Resume:

Mary Ann Flynn

***** ** **** ****** #***

Miami, Florida 33161

305-***-****

*******.********@*****.***

Highlights and Qualificationsymk

●Excellent hrhthtoral and written communication skills

●Proven history of providing exceptional customer service

●Ability to multi task in a very fast paced environment

●Exhibited t a positive attitude Proven resourcefulness

●Takes initiative to ensure work is completed efficiently

●Self motivated with positive attitude and strong work ethic

●Proficient in Microsoft Office, specifically Word

●Familiar with Excel, and PowerPoint

●Desire for continuous personal and professional development

Employment Experience

Columbia University,

Variable Hours Officer in Mailman School of Public Health.

New York, NY

Miami, Florida HUB

October 2023-Current

Research assistant Outreach.

Search for patients usually homeless and drug users in which research assistants have been unsuccessful in finding for windows regarding their follow-up appointments during windows.

IDEA Exchange, University of Miami, Division of Infectious Diseases

Miami, Fl

February 2022 – Entire department lay-off 08/2025

Community Engagement Team, Outreach Coordinator, Mobile Unit Lead, 2nd chair in TSharp research study.

• Conduct peer navigation and linkage activities for HIV positive PWID.

• Review of data and outcome, daily quality improvement assessment

• Meetings with Community Engagement Manager and Medical Director

• Document daily activities and number of clients served.

• Maintain effective lines of communications with clients and prospective clients to ensure adherence to treatment goals and objectives are met.

• Assist client with Medication management.

• Medication pickup and Delivery to Homeless/PWID.

• Utilize Telehealth services with client to Medical, Psychological and Case Management providers.

• Provide linkage to care services to all Ryan White providers.

• Provide linkage referral to collaborating Detox and Treatment providers.

• Collaborate with local pharmacy to obtain prescribed medication.

• Assist HIV positive PWID with medical appointment adherence.

• Case Management

• Provides HIV prevention outreach, education and HIV and HepC Counseling Testing and Referral Services to at high risk population.

• HIV Pre Post Counseling

• Assist clients with resource of food and clothing when available.

• Assist with Maintaining and organizing all supplies.

• Provide needle exchange to all participant as needed

• Assist as backup for TSharp participant.

• Provide Telehealth Solutions to HIV and Addiction Related Problems among PWID

• Providing Peer lead encounters with participant as scheduled.

• Provide outreach services to targeted areas of PWID through mobile unit operation.

• Search and find new PWID enrollments via Outreach Mobile unit for harm reduction programs including medication and provider medical assistance, HIV, HepC, STI and STD meds and HepA & B vaccines, detox and or treatment.

• Coordinate and Partner with Department of Health in locating persons who need medical assistance and or pregnant women in need of prenatal care, STI or STD vaccines and HIV meds.

AGI Cargo

FTL Airport

2020-2021

•Dangerous goods acceptance

•Document processing

•Cargo Msnefesting

•Export and Import Services

•Temperature sensitive cargo handling including but not limited to animals, reptiles and plants.

•TSA security approved

•USPS mail scanning and processing

•Valuable and vulnerable Cargo

Island Juice Co, LLC

Dallas, Tx and Miami, Fl 2019 - current

owner

•Started unique and thriving Juice company.

Initially responsible for entire launch including:

•certifications,

•licenses,

•shipping

•sales

•global marketing

•communications

•hiring

•dispatching

Association of Persons Affected by Addictions

Dallas, TX 752**-****-****

Recovery Coach, PRS

Responsible for:

●Guiding peers to their most valued potential

●Guiding peers to all agencies applicable to the betterment of life and overall physicall, emotional, mental and spiritual health and wellness of the individual

●Transport peers to harm reduction entertaining activities

●Maintaining log of resources so peers are able to achieve any goal set.

Omni Logistics, Inc.

Coppell, TX 05/2006 – 2019

Transportation Freight Broker

Responsible for:

●final decision on carrier selection

●Load tendering for every broker shipment

●responsible for service productplanning

●implementation and delivery

● regularly function in various truckload coverage

●price quoting

●dispatch and carrier relationship development capacities.

●Responsible for being the point of contact for carriers

●Proactively follows up regularly to build relationships

●Grow a registry of carrier companies who can provide broker truckload shipments at desirable rates.

●Maintained contact with existing suppliers to develop collaboration to solidify existing business and to discuss and resolve any current issues.

●Research and develop new viable business segments.

Nexus Recovery Center for Women, Inc. Mesquite, TX 07/2012 – 07/2013

Chemical Dependence Counselor

Assists the clients:

●orientation of treatment goals, program rules and structure.

● Monitors client’s weekly schedule.

●Maintaining adherence to policies and procedures related to facility.

● Support counselors and other treatment providers with the coordination and implementation of client services from admission through discharge.

● Consult with members of the treatment team and other professionals as necessary to ensure quality client care.

Plana Transportation, Inc.

Wood Dale, IL. 01/2008 - 09/2017

Dispatcher-over night and weekends

Responsible for:

●final decision on load selection for all 62 trucks,

● product planning,

●implementation

● delivery

●proof of delivery

● price quoting

●dispatch

● broker relationships

● customers relationships

●shippers relationships

●consignee relationships

●Point of contact 24/7

●follows up regularly to build relationships and to grow a registry of customer companies who can provide broker truckload shipments at desirable rates.

●Maintained contact with existing suppliers to develop collaboration to solidify existing business and to discuss and resolve any current issues.

●Research and develop new viable business segments.

Rover Sleep Over, Inc. Dallas, TX 2/2009 – 07/2013

Asst. Manager, Kennel worker

Performs any combination of the following duties:

●Feeds and waters animals according to schedules.

●Clean and disinfects cage.

● Transfers animals between quarters;

●adjusts controls to regulate temperature and humidity of animals' quarters;

●record information according to instructions, weight, medications, food intake, and license number.

●Baths and Kennel Attendant

Source Logistics, Inc. Dallas, TX 1/2004 – 5/2005

Transportation Freight Broker

Responsible for:

• the final decision on carrier selection

• load tendering for every truckload shipment

• service product planning

• implementation, and delivery

• regular function in various truckload coverage

• price quoting

• dispatch and carrier relationship development capacities.

• point of contact for carriers

• proactively follows up regularly to build relationships and to grow a registry of carrier companies who can provide broker truckload shipments at desirable rates.

• Maintained contact with existing suppliers to develop collaboration to solidify existing business

• discuss and resolve any current issues.

• Research and develop new viable business segments.

Thomas E. Flynn & Company Miami, FL 4/1986 – 5/1992

International Freight Forwarder

●Prepared professional ocean and air rate quotes

●Built proposals

●Process air and ocean export shipments

●Coordinate with contracted vendors in procuring space and services

●Receive and update shipment status in a timely manner

● Issued shipment alerts

●Prepared house and master bill of ladings

● All international consular documentation

● Processed bank drafts

●Interpreted English and Spanish letters of credit

●Processed documents timely and accurately

●Continued to build on vendor and agent relationships

●Communicated with global agents and clients

●Ensured compliance with all government regulations and internal procedures.

Education

1975-1977

St. Brendan’s High School Miami, Fl

1977-1979

Victoria High School Victoria, TX

1979/1981

East Tennessee State University

Johnson City, TN.

1993-1994

Victoria College Victoria, Tx

1995-1997

Asten School of Natural Therapeutics Richardson, Tx

1995

International Sports Science Association Dallas,Tx

2007

Heartsong Hypnotherapy Institute Dallas, Tx.

2019

Peer Support Specialist Mental Health

Recovery Coach

APAA, Dallas, Tx

2019

WRAP I & II Training

Active Listening

Group Facilitator

2023-2026

500/501 HIV Counselor

Florida Health Miami-Dade County

2024

Certified Phlebotomy training

MEDTRAIN

MEDICAL TRAINING SPECIALISTS

2025

Certified Phlebotomy Training

(recognized by University of Miami)

CLINICAL SOLUTIONS

Provider FBON# 50-12426

2025

Enrolled at Harvard School of Medicine

Nutrition

Health and Wellness

PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST



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