Operations & Performance Trainer
Resume:
Nicholas Thompson
*******@*****.***
Marietta, GA
Professional Summary
Operations and performance-focused professional with experience in team leadership, logistics management, rehabilitation support, fitness training, and retail sales management. Proven ability to lead teams, improve operational processes, manage inventory and logistics, and support performance and rehabilitation programs. Skilled in customer service, training and development, data tracking, and process improvement.
Core Skills
Team Leadership & Staff Training
Operations & Logistics Management
Inventory Control & Supply Chain Coordination
Customer Service & Sales
Rehabilitation, Fitness & Performance Training
Data Tracking, Reporting & Administrative Support
Professional Experience
OneLife Fitness, Dunwoody, GA Feb 2026- Present
Personal Trainer and Stretch Therapist
Designed individualized fitness and assisted stretching programs based on client goals, mobility limitations, and injury prevention needs.
Led one-on-one training and stretch sessions to improve flexibility, strength, mobility, and overall physical performance.
Educated clients on proper exercise techniques, recovery methods, and injury prevention strategies.
Built and maintained strong client relationships to support retention, progress tracking, and overall member satisfaction.
Parts Sales Manager, Jonesboro AR Feb 2024 - Aug 2025
AutoZone
Managed daily parts sales operations, assisting customers with product selection, vehicle part identification, and order fulfillment.
Increased store revenue by recommending complementary products, promotions, and warranty programs.
Supervised and trained sales associates on inventory systems, customer service standards, and sales techniques.
Maintained inventory accuracy, processed shipments, and ensured proper merchandising and stock levels
Personal Trainer, Jonesboro, AR Jun 2022 - Aug 2025
Trim Gym Athletic Club
Designed individualized fitness programs based on client goals, fitness assessments, and injury history.
Provided one-on-one and small group training sessions focusing on strength, conditioning, and injury prevention.
Tracked client progress, adjusted programs, and provided coaching on nutrition and lifestyle habits.
Maintained strong client retention through relationship building, motivation, and performance tracking.
Crossfit Instructor, Jonesboro, AR Jul 2011 – Aug 2016 / Jun 2022 - Aug 2025
Crossfit 870
Led group CrossFit classes, instructing proper technique for Olympic lifts, strength training, and conditioning workouts.
Scaled workouts for athletes of varying fitness levels and monitored safety during high-intensity training sessions.
Assisted with programming workouts and organizing gym events, competitions, and member onboarding.
Developed strong member engagement and community through coaching, goal setting, and performance tracking.
Physical Therapy Tech, Jonesboro, AR Nov 2022 – Aug 2023
St. Bernard’s Hospital
Assisted physical therapists with patient treatments, therapeutic exercises, and rehabilitation programs.
Prepared treatment areas, maintained equipment, and ensured a clean and safe clinical environment.
Documented patient activities, progress, and treatment notes for therapist review.
Educated patients on exercise techniques and proper use of rehabilitation equipment.
Surveillance and Security Junior Manager Lake Charles, LA Feb 2022 – Jun 2022
L'Auberge Casino Resort
Supervised surveillance operations and security staff to ensure safety and compliance with facility policies.
Monitored camera systems and investigated incidents, security breaches, and safety concerns.
Prepared incident reports and coordinated with management and law enforcement when necessary.
Trained staff on security procedures, emergency response, and safety protocols.
Operations Manager, Fort Polk, LA Nov 2018 – Dec 2021
United States Army
Managed daily operational planning, personnel scheduling, and mission support activities.
Supervised teams, ensuring task completion, training readiness, and performance standards were met.
Coordinated logistics, equipment, and personnel to support operational missions and training exercises.
Developed process improvements that increased operational efficiency and resource utilization.
Rehabilitation Specialist, FL Aug 2016 – Dec 2016
United States Army
Assisted in rehabilitation and reconditioning programs for injured personnel returning to duty.
Led corrective exercise programs focused on mobility, strength, and injury prevention.
Monitored progress and collaborated with medical staff to adjust rehabilitation plans.
Educated personnel on injury prevention, recovery techniques, and physical readiness standards.
Logistics Manager, Ft. Polk, LA Apr 2018 – Nov 2018 / Feb 2020 - Dec 2021
United States Army
Managed supply chain operations, inventory control, and equipment distribution for unit operations.
Coordinated transportation, shipping, and receiving equipment and materials.
Maintained logistics records, tracked assets, and ensured accountability of government equipment.
Supervised logistics personnel and improved workflow efficiency through process improvements.
Education
Master of Science in Clinical Exercise Physiology, Arkansas State University, Jonesboro, AR
Bachelor of Science in Exercise Science and Athletic Training, Arkansas State University, Jonesboro, AR
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