Experienced Assistant General Manager

Summary

Hardworking and detail-oriented assistant general manager with 15+ years of experience in customer service and food management. Proven track record in overseeing operations, managing inventory, and ensuring customer satisfaction in fast-paced environments. Skilled in communication, team supervision, and maintaining high standards of service. Seeking to apply my extensive experience to enhance customer service and strive for continuous excellence. Authorized to work in the US for any employer

Work experience

Dietary Aide/Cook

St. Joseph Hospital/CHI • Berea, KY

October 2022 to June 2026

Prepare diets specific to Dr's orders.

Put away stock

Daily cleaning

Talk with patients to ensure they're satisfied with their meals and service. Prepare meals for staff members.

Dietary Aide/Cook

Sodexo • Berea, KY

June 2019 to October 2022

Prepare meals per patients diets restrictions.

Submit truck order

Inventory

Put away stock

Oversee the safe and smooth operation of the BOH employees. Assistant General Manager

Fazolli's Italian Restaurant • London, KY

August 2010 to September 2018

Schedules, inventory, supervised crew, truck orders, deposits, banking, weekly and monthly reports to immediate supervisor and area manager.

Customer Service Representative

rapt automotive • Richmond, KY

April 2008 to November 2008

Answered multi line phone, entered daily machine operations, greeted clients, prepared meeting presentations. Sub-Contractor/Data Entry

RTEC • Mount Vernon, KY

June 2004 to September 2007

Keyed daily driver sheets, scheduled clients for pickup and drop offs, dispatched drivers, scheduled urgent care routes, approved Della Horn

+1-606-***-**** / *************@*****.*** / Mount Vernon, KY 40456 monthly invoices for payment.

ED biller/coder

Rockcastle Regional Hospital • Mount Vernon, KY

June 2000 to September 2002

Coded ED Drs professional fee for daily patients, billed and followed up with insurance companies for payments. Dietary Aide

Rockcastle Regional Hospital and Respiratory Care Center • Mount Vernon, KY June 1998 to June 2000

Prepared daily menu, served patients according to dietary restriction. Education

Medical billing and coding (Some college)

National College of Business • Richmond, KY

August 2010 to June 2012

Medical billing and coding (Diploma)

National business college • Richmond, KY

January 2000 to June 2001

Upper secondary education

Skills

Awards

Sodexo Hospitals CARES Award

May 2021

Received the award from the GM in recognition of my generous spirit and efforts to improve the Quality of Life for the patients and residents we serve.

Multi-line Phone Systems ICD-9 Dietary Aide Experience Property supervision Medical Records Communication skills Typing Administrative experience Medical Terminology Medical Coding Medical Billing HIPAA Time management Client interaction via phone calls English Appointment scheduling Customer support ICD Coding Anatomy Knowledge Supervising Experience Manager experience Medical Office Experience Lease or rental agreement management Microsoft Word Clerical Experience Attention to detail CPT Coding Insurance Verification Restaurant Management Office experience Organizational skills Microsoft Excel Kitchen Management Experience Certifications

ServSafe

Food Handler Certification

March 2026 to March 2029

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