Fintech Operations & Executive Support Expert

GIFT INEGBENOSE

Executive & Administrative Support Fintech Operations Data & Process

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Email: ****************@*****.*** Phone: +234********** LinkedIn: www.linkedin.com/in/gift-inegbenose-9583b1210

Professional Summary

I am a versatile and highly adaptable professional with a strong background in executive support, fintech operations, logistics, and data-driven problem-solving. My diverse experience has equipped me with excellent organizational skills, analytical thinking, and a solid understanding of process efficiency. I thrive in fast-paced environments, consistently working to improve workflow systems and provide top-notch support to teams. With proven expertise in administrative management, operations coordination, and fintech analysis, I am committed to continuous professional development and delivering exceptional results.

Key Skills

- Executive Support: Proficient in scheduling, calendar management, travel arrangements, documentation, filing, and financial documentation.

- Communication & Interpersonal Skills: Strong written and verbal communication abilities, excellent customer service, and effective cross-functional collaboration.

- Technical Proficiency: Skilled in Microsoft Office Suite, Google Workspace, data entry, and record management.

- Logistics & Inventory Management: Experienced in inventory reconciliation, supply chain monitoring, and demand planning.

- Fintech & Operations Expertise: Knowledgeable in transaction monitoring, data analysis, compliance support, reporting, and risk review.

Professional Experience

Fintech Analyst II — Microsoft

March 17, 2025 – Present

In my current role at Microsoft, I am responsible for monitoring financial transactions across various platforms to ensure accuracy, compliance, and adherence to internal controls. I conduct thorough data analysis to identify trends, discrepancies, and potential risks within financial systems and digital payment processes. I support fintech product teams by validating financial workflows, assisting with user acceptance testing (UAT), and ensuring seamless system integrations. Additionally, I prepare comprehensive reports on financial performance, operational efficiency, and risk indicators for senior management review. My collaboration with engineering, finance, and compliance teams helps resolve system issues, improve payment processes, and enhance user experience. I also ensure alignment with global fintech regulations and company policies through meticulous documentation, process audits, and regular checks. Warehouse Officer / Executive Support — Empire Energy, Niger State January 2023 – Present

In this dual role, I conduct daily reconciliations of deliveries and shipments to maintain accurate inventory records. I ensure that product stock levels are adequate for all distribution channels to meet customer demand. By monitoring supply levels and raw materials, I proactively identify shortages and support procurement planning to avoid disruptions in operations.

Administrative Secretary — Empire Energy, Niger State July 2022 – December 2022

As an Administrative Secretary, I provided essential administrative and executive support to supervisors and staff across multiple projects. I organized and maintained a structured filing system for critical documents, ensuring easy access and retrieval. I documented financial information and managed office supplies, including procurement and tracking, to keep operations running smoothly.

English Language Teacher (NYSC) — C.A.C Secondary School, Benue September 2021 – July 2022

During my National Youth Service Corps (NYSC) tenure, I developed engaging lesson plans and curated curriculum materials to meet academic objectives. I enhanced student comprehension through analytical discussions and written assignments, fostering a supportive learning environment.

Sales & Marketing Coordinator — DL Travels and Tours, Abuja January 2020 – March 2020

In this role, I developed strategic sales plans and created engaging marketing content to attract clients. I set sales targets and implemented effective sales and marketing tactics, which significantly improved customer service and strengthened client satisfaction and retention.

Education

Ambrose Alli University — Edo, Nigeria

BA, English Studies (2015 – 2021)

I am eager to leverage my skills and experiences to contribute to a dynamic organization where I can continue to grow and make a positive impact. Thank you for considering my application.

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