Administrative Assistant & Executive Support

Sabrina Libby

*******.*******@*****.*** 682-***-**** Chicago, IL

SUMMARY Detail-oriented Administrative Assistant with 11+ years of experience supporting executives, departments, and high volume operations across corporate, nonprofit, and service environments. Adept at calendar management, email coordination, documentation, data entry, workflow organization, and customer support. Known for maintaining confidential records, improving administrative processes, and delivering polished, accurate work in fast paced settings. Seeking to bring strong remote communication, multitasking, and technical proficiency to a WFH Administrative Assistant role.

WORK EXPERIENCE Hispanic Housing Development Corporation Chicago, IL Executive Administrative Assistant to VP of Property Management May 2025 - May 2026

• Manage executive calendars, coordinate meetings, and streamline departmental communication to support daily operations

• Prepare reports, correspondence, agendas, and meeting minutes to enhance leadership decision making

• Maintain staff certifications, training logs, and departmental documentation with high accuracy

• Serve as liaison for tenant inquiries, ensuring timely follow up and issue resolution Novares Janesville, WI

Level 1 Machine Operator Feb 2023 - May 2025

• Operated and monitored production equipment, ensuring consistent workflow and adherence to safety standards

• Performed machine testing, calibration, and quality checks to maintain product accuracy

• Cross trained across multiple workstations to support operational needs and reduce downtime.

Amazon Beloit, WI

Sortation Associate Oct 2020 - Jan 2023

• Processed and organized 70+ packages per shift, maintaining accuracy, speed, and workflow efficiency in a high volume environment

• Identified and repackaged damaged items, ensuring quality control and safe delivery standards were consistently met

• Supported warehouse operations by following standard operating procedures, contributing to smooth daily productivity

Restored Life Ministry Beloit, WI

Administrative Assistant Mar 2017 - Jul 2021

• Organized filing systems, reports, and confidential administrative records, ensuring organized and efficient document retrieval

• Formulated and maintained spreadsheets, financial logs, and documentation using Microsoft Office and QuickBooks to support accurate data tracking

• Prepared meeting materials, training packets, and presentation documents, ensuring seamless coordination for events and staff activities Servi-com Rockford, IL

Call Center Representative Feb 2015 - Jan 2017

• Handled high volume inbound and outbound calls, delivering clear communication and resolving customer inquiries with professionalism

• Updated and maintained customer account records with accuracy to support service continuity and data integrity

• Provided customer support and issue resolution, contributing to improved satisfaction and streamlined call center operations

EDUCATION AMA Excel Training Series

Certificate of Completion, Certification for Excel Chicago, IL

Apr 2026

SKILLS Executive Administrative Support • Calendar Management • Customer Service & Tenant Relations

• Meeting Coordination • Data Entry & Database Management • Microsoft Excel & Outlook • Confidential Records • Call Handling • Conflict Resolution

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