IT Certification Student & Customer Support

AYANNA BRYE

Enterprise, Alabama 251-***-**** **********@*****.***

Professional Summary

Motivated and detail-oriented high school student pursuing an IT Professional Certification through dual enrollment. Experienced in customer service, cash handling, data entry, and administrative support. Strong communication, organizational, and computer skills with the ability to multitask in fast-paced environments.

Skills

Microsoft Excel & Microsoft Word

Data Entry & Record Management

Computer Skills & Basic Software Troubleshooting

Information Technology & Information Systems

Customer Service & Team Collaboration

Communication & Presentation Skills

Organizational Skills & Multitasking

Operational Support & Process Management

Detail-Oriented Problem Solving

Time Management Under Pressure

Experience

Auntie Anne's — Cashier (March 2025 – Present)

Process customer transactions accurately using POS systems.

Provide excellent customer service in a fast-paced environment.

Maintain cleanliness, organization, and operational standards.

Demonstrate reliability while balancing academics and employment.

Education

Enterprise High School, Enterprise, AL

High School Diploma (Expected May 2026)

Enterprise State Community College, Enterprise, AL

Dual Enrollment – IT Professional Certification Program (2024–2026)

Leadership & Activities

Beta Club – Academic Honor Society and Volunteer Service

Anchor Club – Leadership and Community Service

Cybersecurity Club Member

National Society of Leadership and Success (NSLS)

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