Customer-Focused Sales & Digital Marketing Assistant
Resume:
DEJHANAY RICHARDS
Jamaica
***************@*****.***
PROFESSIONAL SUMMARY
Motivated and customer-focused Sales Assistant with experience in customer service, sales, cash handling, administrative support, and digital marketing. Skilled at building relationships, resolving customer concerns, managing multiple tasks, and communicating professionally through phone, email, and chat. Comfortable using online systems, Microsoft Office, Google Workspace, and CRM platforms. A fast learner who thrives in remote environments and is committed to helping businesses grow while delivering exceptional customer experiences.
CORE SKILLS
Customer Service Excellence
Sales & Lead Generation
Relationship Building
Email & Chat Support
Phone Communication
Administrative Assistance
Calendar & Appointment Scheduling
CRM Systems
Microsoft Office Suite
Google Workspace
Data Entry
Time Management
Problem Solving
Attention to Detail
Organization
Team Collaboration
Remote Work
Digital Marketing Fundamentals
PROFESSIONAL EXPERIENCE
Customer Service Representative / Cashier
Restaurant Jamaica
2024 – 2026
Delivered outstanding customer service in a fast-paced environment.
Processed cash and card transactions accurately.
Assisted customers with orders and resolved issues professionally.
Maintained accurate records and handled daily administrative tasks.
Worked closely with team members to meet daily sales goals.
Managed customer inquiries while maintaining a positive customer experience.
Digital Marketing Entrepreneur (Remote)
Self-Employed
2026 – Present
Built and managed an online digital marketing business.
Created engaging marketing content for social media platforms.
Assisted potential customers by answering questions and providing product information.
Used CRM and email marketing tools to organize leads and follow up with prospects.
Managed digital products and online customer communications.
Developed strong written communication and remote collaboration skills.
EDUCATION
Hospitality Operations Level 3
Jamaica
TECHNICAL SKILLS
Microsoft Word
Microsoft Excel
Google Docs
Google Sheets
Google Drive
Email Management
CRM Software
Canva
Social Media Management
Zoom
Google Meet
ACHIEVEMENTS
Built an online digital business from the ground up.
Consistently created engaging content and communicated with customers online.
Recognized for professionalism, reliability, and excellent customer service.
PERSONAL STRENGTHS
Excellent communicator
Positive attitude
Self-motivated
Quick learner
Highly organized
Dependable
Adaptable
Strong work ethic
Contact this candidate