Alice Williams
Fort Worth, TX • 682-***-**** • ***************@*****.***
Professional Summary
Detail-oriented Provider Data Specialist II with 10+ years of healthcare experience. Skilled in provider data management, auditing, and compliance, with a strong focus on accuracy and efficiency. Proven ability to streamline processes, resolve data issues, and support cross-functional teams.
Core Skills
Provider Data Management • Claims Processing • Credentialing • HIPAA Compliance Data Entry & Auditing • CPT Coding • Medical Terminology Microsoft Office (Excel, Word, Access) • Reporting & Analysis Customer Service • Process Improvement
Work Experience
Provider Data Specialist II – CHRISTUS Health (Aug 2019 – Present) Maintain and audit provider data to ensure accuracy and compliance Identify and resolve data discrepancies
Streamline data entry processes
Collaborate with internal teams
Handle high-volume records under deadlines
Billing and Coding Representative – MEDNAX (Mar 2018 – Aug 2019) Submitted accurate claims and ensured compliance
Resolved billing and coding discrepancies
Monitored denied claims
Assisted patients with billing inquiries
Insurance Specialist II – US Oncology Network (Jan 2015 – Mar 2018) Processed claims and policy updates
Resolved insurance issues
Ensured regulatory compliance
Appeals Representative II – UnitedHealthcare (Apr 2013 – Jan 2015) Reviewed denied claims
Managed high-volume caseloads
Collaborated with providers and insurers
Operations Specialist II – Comerica Bank Wealth Management (Feb 2009 – Nov 2012) Monitored transactions and reduced errors
Generated operational reports
Ensured compliance with controls
Education
High School Diploma – Hillcrest High School, Dallas, TX