KRISTINE CRUZ
K *********@*****.*** ***- ***- ***9
PROFESSIONAL OVERVIEW
Detail-oriented and adaptable professional with strong leadership, communication, and organizational skills. Experienced in supervising teams, maintaining health and safety standards, and solving problems in fast-paced environments. Eager to contribute a strong work ethic, analytical mindset, and collaborative approach while continuing to grow professionally. WORK EXPERIENCE
SHIFT MANAGER AND DEPARTMENT MANAGER
MCDONALDS
Brooks, AB 2013 – 2024
My responsibilities include supervising crew members, delegating tasks, maintaining high customer service standards, and overseeing food preparation and service. I lead and motivate my team to ensure smooth restaurant operations, focusing on customer satisfaction, cleanliness, and efficiency. I play a vital role in training new hires and continuously developing the skills of existing team members.
SHIFT MANAGER AND HEALTHY & SAFETY MANAGER
MCDONALDS
Brooks, AB 2025 – 2026
In addition to my shift management duties, I oversee the Health and Safety Department, ensuring compliance with company and provincial safety standards. I conduct regular inspections, organize staff safety training, maintain incident reports, and promote a safe and positive workplace culture through proactive risk prevention and continuous improvement initiatives.
EDUCATION
HIGHSCHOOL DIPLOMA WITH
HONOURS
St. Joseph’s Collegiate 2019
BACHELOR OF SCIENCE
(GENERAL SCIENCE)
Concentrations: Biology and
Geography
Mount Royal University 2026
SKILLS
• Microsoft Excel
• Data Collection & Analysis
• Scientific Research
• Team Leadership
• Organization & Time
Management
• Critical Thinking & Problem
Solving
• Written & Verbal
Communication
C ERTIFICATIONS
First Aid & CPR/AED Level C
Food Safety Certificate
CCOHS Health and Safety
Certificate
REFERENCES
CRIS ESTOLATAN
Restaurant Manager
Phone: 403-***-****
BENJAMIN ISIMELI
Co-Manager
Phone: 403-***-****