Customer Service & Retail Operations Associate

Daren James

Phone: 813-***-****

Email: ************@*****.***

Professional Summary

Motivated and dependable professional with outstanding customer service skills and a positive, outgoing personality. Professional, respectful, and reliable with the ability to follow directions and work effectively both independently and as part of a team. Strong communication, problem-solving, and organizational skills with a commitment to delivering excellent service and maintaining a productive work environment.

Work Experience

Crew Member

Dunkin’

February 2024 – October 2024

• Provided exceptional customer service in a fast-paced environment.

• Prepared food and beverages while maintaining quality and safety standards.

• Operated the cash register and processed customer transactions accurately.

• Worked efficiently with team members to meet daily goals.

• Maintained a clean and organized restaurant.

OPD Associate

Walmart

January 2025 – June 2026

• Picked and prepared customer online grocery and merchandise orders accurately and efficiently.

• Assisted customers with online order pickup while providing excellent customer service.

• Ensured orders were organized, complete, and ready for timely delivery or pickup.

• Worked independently and with team members to meet productivity and accuracy goals.

• Maintained a clean, safe, and organized work area while following company policies.

Education

High School Diploma

East Bay High School

Graduated: 2024

Southern Technical College>

Electrician Program – 2025

Skills

• Excellent Customer Service

• Strong Communication

• Teamwork & Collaboration

• Ability to Work Independently

• Problem Solving

• Time Management

• Attention to Detail

• Following Directions

• Positive & Outgoing Personality

• Reliable Work Ethic

Certifications

• OSHA Certification

• Electrician Program Completion Certificate

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