Intelligence QA & GEO Management Professional

Benjamin Harris

** *** ***** ****, *******, VA **963

Cell: 434-***-****

*******@*****.***

Summary

Solutions and quality-focused, versatile management professional offering a comprehensive background supporting multiple Army DOD (NGIC/AGB) as well as other government entities (DIA/NGA/DHS) in roles of increasing responsibility for over 20 years holding an active TS/SCI/CI Poly clearance. Over 8 years of Management Experience as a QA/GEO Team Leader. Member of production-based, numbers driven team dedicated to mission requirements. Vast experience dealing with the customer in person, virtually, and via classified networks. An effective communicator who quickly masters new roles, processes, and technologies to achieve continuous improvement. I have over 26 years of management/supervisory experience.

Training/Certifications

AutoCAD; Auto Architecture; Mechanical Desktop; Designer; AutoDesk Civil 3D; AutoLisp (Programming language for AutoCAD); Engineering Graphics; Google Sketch-Up; Google Earth; Terramodel and Co-go programs (land planning and topographical programs); Data collection / Data Base applications in Oracle; MS Office Professional Suite; Advanced Computer Applications; Lotus Notes; Object Oriented Java; Raster ID (scanning application); Adobe Acrobat Pro; Adobe Acrobat 9; XnView; Microstation; Bentley; Bentley View; training in ArcGIS; familiarity with Data Science through working with Data Science colleagues and multiple instructional trainings and tutorials (Edureka’s Data Science Full Course, Python Tutorial for Beginners, Python for Data Science; Free Code Camp’s SQL and Statistics tutorial, and Learn Data Science – Full Course for Beginners; Udemy’s Python for Data Science and Machine Learning Bootcamp; Tableau and R/R Studio Tutorials); NGIC SOF 101 Course; Microsoft Teams; Zoom; Google Meet; WebEx; IC Connect

Intelligence Community databases and resources: Managed Attribution (MA)/Non-Attributable (NA) accounts; CIDNE; CIA WIRE; RMT; QLIX; CHROME; CRATE; NGA PULSE; M3; Pitchbook; Osiris; WebTAS; ChatSurfer; MIDB; GEMINI; NGA GeoNames; NGA National Production Workshop; RDOG (Warp Imagery); Intelipedia; Intelink; UCINET; Netdraw; DOTS and SAFE file transfer; IssieGuard secure file transfer

CACI trainings: Intro to Management, Personnel Management, Financial Management, Exploring Leadership, Making Every Re-compete a Win Repeat, Enhancing Workplace Communication, Managing Employee Performance, CACI Excellence Leadership Program (ELP)

American Management Association (AMA) Courses: Emotional Intelligence Seminar, Managing Projects Using Microsoft Project

Certifications: American Standards of Quality Association (ASQ) Six Sigma Green Belt Certification, Microsoft Office Certification - Excel,

HIPPA Certification

Work Experience

(4/22 – 2/25) 40hrs/week Bluehawk. Deputy Program Manager/Corporate Site Lead, Engineer; License Team Lead/Senior Intelligence Analyst Defense Intelligence Agency (DIA) – Technology and Long-Range Analysis (TLA) Office

Deputy Program Manager/Corporate Site Lead – Contributes to and participates in quarterly IPRs to the government customer as a prime contractor representative. Assumes administrative and workflow duties and responsibilities when PM is away. Answers government customer RFIs for production numbers. Provides weekly roundup performance metrics and accomplishments to prime contractor COO. Direct representative for contractor team to corporate regarding administrative issues.

Engineer – Provides engineer input of all Committee on Foreign Investment in the United States (CFIUS) cases which involve technology transfer to the Office of the Director of National Intelligence (ODNI). Uses All-source analysis to provide extremely quick-turn-around technical analysis on a wide range of technologies. Assesses whether these U.S. technologies are industry standard, advanced, or state-of-the-art, or part of the Technology Area Protection Plan (TAPP) or the Critical Technology and Infrastructure List. Assess whether the acquired U.S. technologies are targeted by adversaries, will advance the capabilities of the acquiring country, or will threaten U.S. national security or the defense industrial base.

License Team Lead/Senior Intelligence Analyst – Provides classified and unclassified input for U.S. Deemed, Dual-Use, and Munitions Export Licenses to the Defense Technology Security Administration (DTSA). This input involves extensive All-source searches for derogatory information on foreign persons, companies, universities, and research institutions. In this position, I lead a team of three senior analysts and was able to reduce a 600+ export license back log to no backlog, reducing the average turn-around time of over seven days to under one day.

(8/21 – 1/22) 40hrs/week Assertive Professionals. Senior Policy Analyst, Department of Homeland Security (DHS) Office of Intelligence and Analysis – Strategy, Policy and Plans Branch

Assesses strategic priorities, organizational performance, and the external environment to effectively identify, manage, and execute comprehensive policy requirements and equips employees with clear guidance and standards. Assists with developing and implementing plans, processes, and standards that reinforce program management and technical authority roles for policy development and management.

Applies comprehensive understanding of the authorities delegated to the office and how those authorities fit within the DHS Intelligence Enterprise (IE) and the Intelligence Community (IC) to document a policy framework that aligns the relevant authorities, Departmental intelligence functions, I&A internal functions, organizational elements, relevant governance constructs, and the different types and objectives of policy instruments.

Reviews and assesses all existing policies and performs gap analysis to identify missing, incomplete, or outdated policy instruments. This analysis includes a list of prioritized gaps.

Supports the implementation of the branch’s policy requirements intake process by collecting and scoping policy requirements. Develops communications, facilitates the intake process, assesses proposed requirements. Incorporates recommend requirements into the policy roadmap. Collects, catalogues, and analyzes signed or draft policy instruments for alignment with the approved policy framework, technical standards, and policy development process. Incorporates these analyses into the policy roadmap or recommends alternatives for formalizing, transitioning, or rescinding the policy instrument.

Reviews and refreshes policies, as appropriate. Develops a concept of operations (CONOPs) describing the objectives, inputs, processes, stakeholders, and outputs for refreshing policies. Utilizes the list of outdated policies to develop a proposed policy refresh plan. Includes this plan in the policy roadmap.

Develops a policy roadmap review and approval. Continues to update the policy roadmap with changes. Depicts all proposed policy instruments to be developed or refreshed, proposed prioritization, estimated level of effort, and proposed sequencing.

Supports the development and implementation of a policy governance enabling appropriate leadership oversight and decision-making on policy requirements, priorities, and execution.

Assesses current policy requirements management and policy development processes and recommends improvements. Supports the implementation of new or updated processes.

Assist in the implementation of the policy technical authority, including the development of standards, templates, lexicon, and guidebooks or manuals.

Develops strategic communications products to support customer awareness associated with changes to policy development and management roles and processes including briefings, fact sheets, or process flows, and targeting the appropriate audience such as all employees, leadership, or department components.

Supports the execution of approved policy roadmaps and the policy refresh plan through developing and coordinating policy instruments, from approved requirement to dissemination of the policy.

Initiates policy development efforts by summarizing the problem or gap to be resolved by the policy and including analysis of root cause factors. Creates a problem statement describing the problem or gap, the impact of leaving the problem or gap unresolved, and actions required to resolve the problem or gap.

Identifies all stakeholders impacted by the policy effort and subject matter experts who must participate in the policy development.

Scopes each policy development effort, by conducting research and collaborates with identified stakeholders to document applicable authorities, external mandates, governing or relevant external and internal policies, and benchmarks from other agencies. Uses the results of this research to propose the technical approach for the policy development effort, to include the type(s) of policy instruments to be developed, a high-level content outline, and a list of foundational questions and assumptions.

Develops a comprehensive project plan that includes all required steps, stakeholders, and timeframes for each policy development effort. Establishes cross-functional working groups to achieve project objectives.

Drafts policy instruments utilizing the appropriate template, style guide, lexicon, and additional government standards.

Consults with identified stakeholders, supporting and/or facilitating informal and formal working groups, stakeholder meetings, and working sessions.

Assists with the formal policy approval process in coordination with branch and department executive staff. Coordinates multiple levels of review with subsequent changes and supports stakeholder or executive-level briefings.

Develops and supports the execution of a dissemination plan that includes impacted audiences, communication products and methods, and proposed sequencing to ensure all stakeholders receive timely notification of new or updated policies.

(2/21 – 5/21) 40hrs/week Assertive Professionals. Senior Strategy Analyst, National Geospatial-Intelligence Agency (NGA) Office of Strategic Operations

Acts in the capacity of a Chief-of-Staff (CoS) for NGA’s Strategic Initiatives (SI) Team: scheduling / logistics; task tracking and reporting; outreach to senior leaders; consultation services to OSO leadership. Assists development team that provides database management and automations.

Main Data Branch Point of Contact (POC) for the NGA Strategic Initiatives Project and the SI Dashboard. A highly visible, high agency priority project with a goal to better align efforts, increase transparency across the agency, and show the workforce how the goals are interrelated.

Captures all Strategic Initiative (SI) Dashboard requirements, change requests and enhancement recommendations. Assures all requirements are prioritized, assigned to developers for work, and addressed in a timely manner. Possesses the ability to ask the correct questions to better understand the customer’s need.

Creates and implements policies and procedures for entering and recording NGA Strategic Initiative data via a detail data tracking spreadsheet for entering the data directly into the SI Dashboard. I coordinated and disseminated these policies and procedures to the four NGA Associate Director (AD) offices, and a total of 65 source POCs.

Creates and provides documentation for the SI Dashboard Data Dictionary and authoritatively sourced Terminology Sheet.

Quickly became the subject matter expert (SME) on the data definitions and terms supporting the metrics for the agency’s Strategic Initiatives project.

Provides Strategic Initiative / Dashboard Data Governance.

Creates and Verifies Role-Based-Access-Control (RBAC) / Attribute-Based-Access-Control (ABAC) user and owner accounts for the SI Dashboard.

Provides a range of SI Dashboard demonstrations to staff level officers up to the agency’s senior leadership

Provides sound database design ideas and suggestions to the key SI Dashboard Developer.

Provides Process Documentation for the SI Dashboard, incorporating them into existing process standards.

Provides documentation of processes and standards for SI Database

Aids the lead developer with setting up the ingest of data from multiple sources.

Provides recommendations during the SI Database development process, both back end and user interface (UI).

Creates, stores and documents policies and procedures for the submittal and transfer of SI Data from the NGA AD offices to the NGA Office of Strategic Operations. This Data included defined NGA Agency goals, initiatives, measures, overall initiative scores (percentage of progress towards the target), target values, measure values, measure scores, and measure weights.

Ensures the database adheres to security policies and regulations. (Proper authorities and classifications)

Assists in giving SI Dashboard demonstrations to NGA’s Associate Director Offices, the NGA Chief of Staff (CoS) and Deputy CoS, and Division Director, Deputy Director and CoS.

Provides Weekly Activity Reports (WARs) for briefings to the Office of Strategic Operations Director.

Attends periodic NGA Data Governance Council meetings as well as Tableau User Group meetings.

(6/13 – 9/14) 40hrs/week CACI International Inc. (9/14 – 1/21) 40hrs/week Visual Soft Inc. Intelligence Analyst / Quality Manager, ANTI-ARMOR ANALYSIS PROGRAM - COMBAT INCIDENT ANALYSIS DIVISION (CIAD)

Combat Analysis Branch – Infrastructure/Intelligence Analyst

Processes and reports on attacks on infrastructure.

Creates slides referencing attack details for CIAD monthly report.

Performs trend and pattern analysis and identifies significant intelligence trends.

Analyzes threat capabilities, threat weapons, threat effectiveness, and enemy tactics, techniques, and procedures (TTP).

Collaborates with US Army Corp of Engineers (USACE) and US Army Engineer Research and Development Center (ERDC).

Drafts analytic products and assessments.

Answers CIAD RFIs, Leads NGIC heavy JTAPIC RFIs, Contributes to RFIs lead by other JTAPIC partners

Joint Trauma Analysis and Prevention of Injury in Combat (JTAPIC) Partnership Representative (NGIC)

Represents the Combat Incident Analysis Division's interests for the JTAPIC Partnership.

oRepresents NGIC as an active participant at monthly JTAPIC meetings.

oRepresents NGIC at monthly JTAPIC Marketing Working Group meetings (MkWG), and the JTAPIC Information Management Working Group (IMWG)

oIn charge of passing analyst, customer / end user requirements for the JTAPIC Database (JDB) to the JTAPIC partnership during IMWG and monthly partner meetings.

oActive member of multiple JTAPIC SOP tiger teams to include Database Access SOP and HIPAA Certification SOP.

oCIAD’s contractor liaison and main conduit for JTAPIC coordination with NGIC.

oProvides mounted casualty numbers through extensive database pulls for monthly Injury Trends brief at JTAPIC meetings.

oProvides Intel brief at JTAPIC meetings as needed

Chief coordinator and point of contact for JTAPIC meetings hosted by NGIC.

oCoordinates visitor requests passing of clearances of JTAPIC partners to NGIC S2.

oSecures conference rooms, refreshments and lunch by working closely with the NGIC Event Management Team

oCollects and organizes all JTAPIC meeting briefs on unclassified and classified networks, runs slides for the meetings.

oSecures No-Host Social reservations for NGIC held JTAPIC Meetings, Runs slides for the meeting

oCoordinates Video Tele Conferences (VTCs) between JTAPIC partners and NGIC by working closely with the NGIC Audio/Visual Team

RFI coordinator and contributor for all JTAPIC RFIs involving NGIC.

oCoordinates with multiple Department of Defense (DoD) organizations on a regular basis to ensure product completion for senior decision makers and DoD organizations.

oLead on a government-initiated Requests for Information (RFIs) to the JTAPIC partnership.

oProvides finalized analytical products to internal and external customers. Applying qualitative and quantitative techniques to gather, assemble, and analyze facts, draw conclusions, and devise alternatives and/or recommending solutions are all essential to providing a complete product to the customer.

oProvides CIDB data pulls to provide datasets for JTAPIC RFIs

oProvides notification of threat weapons used in combat against U.S. and partner forces.

oProvides event context to specific events used in JTAPIC RFIs

oActs as the partner level approver (QA/QC) for all JTAPIC RFIs as well as providing an approver role for RFIs that may not include NGIC contributions

Lead on NGIC heavy RFIs to the JTAPIC partnership.

oProvides finalized analytical products to internal and external customers.

oOrchestrates the coordination of all JTAPIC partners for the timely completion of JTAPIC RFI individual tasks and products.

oCreates, implements, refines, modifies and updates the JTAPIC Work Breakout Structure (WBS) for RFIs on the JTAPIC Analysis and Collaboration Site (JACS).

oPerforms operational reviews and preparing evaluations for projects or studies of broad scope.

Acts as key player in participant review of in-depth products, requests for information (RFIs)

Preforms as main conduit between the JTAPIC program and the customer

Answers in-depth questions involving the intelligence, operational and medical communities of the DoD across multiple countries and areas of responsibility

oCoordinates and conducts Tele Conferences with JTAPIC customers to solicit input, questions and concerns about their requested product and inform them of what can and cannot be accomplished by their requested deadline and suggest alternatives that best meet their requirements and deadline.

oCommunicates directly with the JTAPIC RFI customer as needed for questions, clarifications or concerns regarding their requests

oAttains help from other in house and external resources for NGIC lead RFIs from other subject matter experts (SMEs) in my branch as well as other branches in my directorate and cross directorate when needed in order to answer the customer’s questions

oCommunicates RFI status to the JTAPIC PMO Project Manager periodically or as changes or issues arise

oContributed to over 60 JTAPIC RFIs and acted as the RFI Lead on over 25 JTAPIC RFIs for the partnership, pulling together RFI contributions from 11 different intelligence agencies/centers, and making them sound like one voice in the complied RFI response to the end customers.

Chief Database Access Coordinator

oPOC for Combat Incident Database (CIDB) and JTAPIC Database (JDB) access

Sends access request forms and HIPAA instructions to internal and external requesters upon receipt of request

Sends completed request forms along with an access role recommendation to the Combat Analysis Branch (CAB) COR for approval

Creates and activates CIDB and JDB access accounts for internal and external users

oPreforms CIDB/JDB QA/QC duties as needed, preforms database pulls and analysis for CIAD RFIs as needed

Assistant Team Leader for the CIAD Database Management and Development Team.

Ingests Combined Information Data Network Enterprise (CIDNE) reports via Web Enabled Temporal Analysis System (WebTAS) project tool.

Prepares data for import from CIDNE into the CIAD’s Anti Armor Incident Reporting System / Combat Incident Database (AAIRS / CIDB), transforming unstructured data into structured data. Manually ingests unpublished CIDNE reports.

Reports recommendations and issues concerning data transfer to WebTAS and CIDB tech managers.

Identifies quality management and quality control issues and provides recommendations for improvement.

Performs data entry, ingest, processing, retrieval, and analysis of threat attacks on armored vehicles in support of current and future US Army operations with little to no supervision. Inputs battle damage data within 72 hours of receipt.

Searches for and identifies additional relevant and critical information from multiple data sources and web searches. Searches multiple government-classified networks for incident report data. Cross-references reporting using data retrieval tools such as WebTAS, HOTR, TAC, M3, and InteLink. Data mines open source and classified databases, searching multiple government-classified networks for worldwide incident report data, accurately processing said data and analyzing information into useful intelligence. Screens multiple data sources and web searches identifying significant and relevant information for further processing

Performs highly complex data pulls from the Combat Incident Database (CIDB), a multidimensional structured database, utilizing WebTAS along with other data pulling tools such as FlexSearch within the CIDB.

Accurately retrieves and analyzes data to write trend and technical assessments and answer Requests for Information (RFIs) from a broad range of customers, using a variety of analytic and presentation tools such as MS Excel, MS PowerPoint and MS Word. When producing written material, displays the ability to write concisely and in accordance with US Army standards. Before submitting products for approval, makes every effort to ensure the product is as accurate as possible. Coordinates findings with appropriate colleagues within NGIC and the IC to ensure accuracy. Ensures that all products are properly classified and safeguarded.

Analyzes threat capabilities, threat weapons, threat effectiveness, and enemy tactics, techniques, and procedures (TTP). Utilizes open source and classified databases to perform research. Performs trend and pattern analysis and identifies significant intelligence trends. Drafts analytic products and assessments.

Regularly checks the divisions work for accuracy. Ensures CIDB has the best possible data fidelity by incorporating additional data from a variety of sources (to include CIDNE, LEP, EOD, WIT, SIGACTS, TIGRNET, CIA-Wire, ChatSurfer, NGA Pulse, J-2). Ensures that all relevant data is accurately added to each data record. Supports Major Analytic Scrub efforts.

Experience providing written and oral reports and briefings to DoD and other government agencies.

Retrieves and analyzes data to answer Requests for Information (RFIs) from a broad range of customers, using a variety of analytic and presentation tools such as MS Excel, MS Access, MS PowerPoint. Screens data sources and identifies significant and relevant information for further processing. Based on multiple sources, analyzes and assesses details of incidents.

Project lead for the Legacy Data Working Group (LDWG), coordinates recommendations for the JTAPIC Program Managements Office on what data to collect, process, and integrate, as well as resources required to complete the data set in a timely manner.

Represents the CIAD at conferences and working groups and able to conduct briefings or participate in the dialogue. Capable of articulating accurate data in a confident, clear, and concise manner while presenting a professional demeanor. Gave advice to supervisors on how to handle employee consulting methods and techniques sufficient to meeting/dealing tactfully and persuasively with others in resolving issues of controversial and sensitive nature. As the NGIC representative to JTAPIC engages daily with a DoD program consisting of 11 different organizations from the intelligence, operational and medical communities. Possesses the ability to communicate and deal tactfully with dozens of different personalities within these communities.

Develops and implements quality controls for CIAD analysts. Ensures the CIAD analysts develop and maintain a high level of attention to detail while processing and analyzing records.

Maintains/Updates Standard Operating Procedure (SOP).

Works closely with CIAD Team Leads, SETAs and government counterparts to ensure the data in the CIDB reflects the customer's requirements. Acts as the hub for all database issues and requirements from analysts as well as all quality concerns. Ensures that all customer, analyst, and database end user requirements are accounted for and addressed by the developers. In charge of keeping track of requirement status, issues and expected releases.

Provides initial/refresher training for CIAD analyst and business partners.

Travels as required to represent NGIC at different forums, participates in training and outreach, or other purposes in support of the mission.

In charge of all internal HIPAA certifications and affirming access and handling requests to the Combat Incident Database (CIDB) and internal request for JTAPIC Database (JDB) access.

(6/12 - 6/13) 40hrs/week CACI International Inc. Data Operations Analyst, Lead / Database Maintenance Team, FIRES Program

Database Management Team Leader

Oversees and manages the resources for multiple projects. The FIRES Quality Assurance (QA) team, Geospatial (GEO) Team and the Digital Operations Team. Leads three teams, the Quality Assurance (QA) team, Geospatial (GEO) Team and the Digital Operations Team, consisting of eighteen individuals. Ensures timecard accuracy, timeliness for compliance training, and writes and conducts their Annual and Midterm Performance Appraisals.

Leads the QA team to ensure the quality of the national repository for blueprints for overseas government facilities. Leads GEO Team in the Geo-tagging of these government facilities and the creation of heat maps utilizing ESRI’s ArcGIS. Leads the Digi-Ops Team in the digital scanning of hard copy blueprints utilizing large format scanners and the prepping of digital blueprints using AutoCAD, XnView, Microstation, Bentley, and Bentley View. This process includes consolidating all external reference files, layer management, and watermarking. Creates 3D facility models using Google Sketch-up.

Acts as a member of the QA Team also contributes to a portion of the programs (GIS) functionality as well leading a massive Classification Validation Team effort consisting of seven personnel to classify and watermark tens of thousands of documents Travels as required to represent NGIC at different forums, participates in training and outreach, or other purposes in support of the mission.

Develops, coordinates, and implements all QA strategic planning; keeps the QA team on track for meeting deadline goals, delegates responsibilities to team members, prioritizes work, and holds weekly team meetings; supports a wide range of strategies, planning sessions, process improvements and projects.

Provides training for new employees and training and development of existing staff in areas related to QA and Laboratory functions.

Establishes QA process and documentation; provides written processing guidance and manuals for FIRES production activities.

Provides benchmarking, qualification, and periodic delivery requirements of program performance metrics to government program management.

Leads, participates, and assists with integration of internal Application Software necessary for maximum FIRES laboratory quality and production.

Based on extensive engineering experience and understanding of the product, relays ideas to the customer on how processing should be done, to produce a better product.

Translates advanced concepts into practical and effective solutions using structured techniques to achieve program goals.

Responsible for aiding in the improvement of the processes and products of the team. Maximizes the number of blueprints that are live on the user interface. Provides guidance to the labs when new situations arise.

Responsible for delegation of tasks to team members and helping them to achieve their goals for personal development. Apply consulting methods and techniques sufficient to meet/deal tactfully and persuasively with others in resolving issues of controversial and sensitive nature and have passed these techniques down to my Assistant Team Leads.

Verifies, validates and corrects GEO-reference information. Provides GEO training as necessary. Aids in elimination of GEO backlog.

Utilizes CADD programs to create accurate three-dimensional (3D) drawings and walk-throughs of facilities.

Submits Monthly Status Reports (MSRs) to Project Manager.

Seen as the go-to person for questions pertaining to company policy.

Verifies, validates, corrects and reports internal and external FIRES production materials.

Establishes and maintains customer guidance, internal and external product support, uses and analyzes evaluation and metric tools.

Supports QA strategic planning; participates in and supports product development meetings as required.

Assists in lab processing when needed.

Develops and maintains courses of instruction. Trains new hires in Processing, and Data Maintenance. Conducts refresher training with existing lab personnel. Maintains internal and external user manuals.

Recognizes the need for, coordinates, and assists in the design and implementation of QA evaluation tools.

Previous FIRES Program Titles

(12/05 - 6/12) Data Operations Analyst, Lead / Quality Assurance, FIRES Program

(05/05 - 12/05) FIRES Quality Management Specialist, FIRES Program

(09/04 - 05/05) FIRES Data Analyst/Operations Analyst, FIRES Program

(05/04 - 09/04) FIRES Scan-Ops, Field Collection Team, FIRES Program

11/98 - 04/04 40hrs/week

B. Aubrey Huffman & Associates, LTD

Draftsman/Designer Civil Engineering / Land Planning

Designs and analyses physical surveys, boundary surveys, drain field locations, proposed home sites, topographical maps, subdivision plats, reading and interpretation of flood maps, slope studies (cause and effects), road plans utilizing TerraModel. Field Experience: physical surveys including boundaries, setting of house and commercial building corners, running transit and head chain-man’s responsibilities. Includes all tasks necessary for land development. Takes job

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