Customer Service & Collections Coordinator

Ed White High Scholl, Jacksonville, Fl SANDRA S HUTCHINSON

***** *********** *** • Jacksonville, FL 32221 • 904-***-**** • ***********@*****.***

SUMMARY OF QUALIFICATIONS:

● Focus on communicaEting effectively with customers to ensure their needs are met

● Experience working on a team and supervising others

● Utilizes critical thinking skills to solve problems and provide positive solutions

● Ability to successfully organize and maintain confidential files

● Computer proficiency in Microsoft Office programs, including Word, PowerPoint, and Outlook

● Strong project management skills to ensure inventory is maintained and deadlines are met

PROFESSIONAL EXPERIENCE:

Ag Services of Northeast Fl, Jacksonville, FL 06/2018 - 05/2024

Receptionist and Collections Agent

● Distribute and organize mail

● Collect monthly rental checks and apply them into the system

● Handle front office administration duties

● High Volume Calls

Cuevas Jones LLC, Jacksonville, FL

Collections Agent and Trainer 10/2015 - 06/2018

● Communication Skills and Customer Service Experience

● Negotiation and Persuasion

● Knowledge of Laws and Regulations

JC Pennys, Jacksonville, FL 03/2013 - 9/2015

Sales Associate

● Assisting customers with finding products

● Providing excellent service

● Processing Transactions

● Maintaining the sales floor through restocking merchandise

● Organizing displays and ensuring a clean environment

SE Toyota Warehouse, Jacksonville, FL 05/2012 - 7/2012

Security

● Order picking and packing

● Receiving and shipping

● Operating warehouse equipment

Applebee’s, Jacksonville, FL

Bartender 02/2008 - 04/2012

● Taking Orders

● Maintaining a clean and sanitary environment

● Mix and Serves Drinks

● Answer high volume calls and fast-paced

● Strong communication skills and interpersonal skills

High School Diploma

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