Michelle D. Jeffries
***** *** ***, *******, ** *3566 660-***-**** ****************@*****.***
Employment
Milan C2 School District
Administrative Assistant 2022-2025
Responsibilities include answering phones, financial management, communication liaison, office work, data collection and documentation, Compliance, minimal housekeeping activities, inventory, ordering supplies, shopping for supplies and food, create a monthly meal for staff and see that through, call substitute teachers, and keep track of paperwork for payroll, maintain a calendar of events and activities, open communication with administration, administer and coordinate training for onboarding new substitute teachers, correspondence with teachers for deadlines and time-off requests.
Kirksville Small Animal Hospital
Office Manager 2012-2019
Responsibilities include maintaining inventory, maintaining and troubleshooting all machines, ordering supplies, communicating with suppliers and sales representatives, paying bills, in charge of daily deposits, creating forms for clinic use, creating staff handbook, organizing clinic, maintaining online store, website, and social media, maintaining yearly calendar, interviewing and training new employees and job shadow students, maintaining staff schedules, addressing customer complaints, troubleshooting any issues that arise in daily operation and reporting to owner.
Temporary Veterinary Technician
Responsibilities include cleaning instruments and surgery drapes, operating autoclave, dental scaler/polisher, centrifuge, Heska chemistry and hematology machines, data entry, intake of patients, filling medications, and monitoring patients under anesthesia.
Receptionist 2009-2012
Responsibilities include greeting clients, answering telephone, scheduling appointments, maintaining and updating patient files, receiving and processing payment transactions.
Kirksville Primary School
Primary School Secretary 2002-2006
Responsibilities included greeting visitors, answering telephone, maintaining daily attendance records, contacting substitute teachers, filing, typing documents, purchase orders and correspondence, maintaining budgets, compiling weekly newsletters, updating and compiling annual faculty and parent handbooks, maintaining student data and usage of office equipment- computer, copier, risograph, fax machine, typewriter, and adding machine.
Kirksville Area Technical Center
New Traditions Regional Center Secretary 1999-2002
Responsibilities included greeting visitors, answering telephone, filing, typing documents, purchase orders and correspondence, maintaining budgets, researching information to be used in educational presentations, and usage of office equipment- computer, copier, risograph, fax machine, typewriter, and adding machine.
Education
Moberly Area Community College 2001
15 Credit Hours Earned
North Central Missouri College 1995, 1999
18 Credit Hours Earned
Kirksville Area Technical Center 1988-1989
Legal Secretarial Technology Program
Accounting Program
Northeast Missouri State University
28 Credit Hours Earned 1986-1987
Green City R-1 High School 1986
Valedictorian
References
Dr. Lisa Doak
Kirksville Small Animal Hospital 660-***-****
Veterinarian
Diana Reynolds
Kirksville Area Technical Center 660-***-****
Retired Career Education Coordinator
Laci Holt
Milan C2 School District 660-***-****
High School Counselor
Michelle D. Jeffries
33117 Hwy 129 • Winigan, MO 63566
660-***-**** • ****************@*****.***
Objective
Dedicated and compassionate professional seeking a part-time Transportation Driver position at Homestead of Centerville. Brings extensive experience in administrative support, customer service, and organizational coordination, along with a prior CNA license in Missouri and willingness to recertify in Iowa.
Qualifications Summary
●Former Certified Nursing Assistant (CNA) in Missouri; willing and able to meet Iowa certification requirements.
●Clean driving record and reliable transportation history.
●Over 20 years of administrative, clerical, and customer service experience across healthcare and education environments.
●Known for professionalism, timeliness, and respectful interaction with seniors, families, and community members.
●Strong multitasking, scheduling, and communication skills.
●Physically capable of lifting and assisting individuals as needed, including wheelchair transport.
Professional Experience
Milan C-2 School District – Milan, MO
Administrative Assistant • 2022–2025
●Provided daily support to staff and students, managed communication and scheduling, and maintained financial records.
●Assisted with food service prep, event planning, and supply management.
●Ensured staff and substitute coordination, improving service consistency and timeliness.
Kirksville Small Animal Hospital – Kirksville, MO
Office Manager • 2012–2019
●Oversaw operations, inventory, and client communications; scheduled appointments and handled medical supply logistics.
●Managed accounts, resolved customer issues, and ensured daily operations ran smoothly.
Temporary Veterinary Technician & Receptionist • 2009–2012
●Provided patient intake and support, sterilized medical equipment, maintained records, and supported veterinary team.
●Interacted with patients and pet owners, maintaining professional and courteous service under pressure.
Kirksville Primary School – Kirksville, MO
School Secretary • 2002–2006
●Maintained attendance records, scheduled substitute teachers, supported families, and processed documentation.
●Assisted in compiling parent handbooks and distributing weekly school communications.
Kirksville Area Technical Center – Kirksville, MO
Secretary, New Traditions Regional Center • 1999–2002
●Served as front-line contact for visitors and staff, handled correspondence, managed budgets, and supported presentations.
●Skilled in use of office equipment and documentation systems.
Education
Northeast Missouri State University – 28 Credit Hours Earned
North Central Missouri College – 18 Credit Hours Earned
Moberly Area Community College – 15 Credit Hours Earned
Kirksville Area Technical Center
• Legal Secretarial Technology Program
• Accounting Program
Green City R-1 High School – Valedictorian, 1986
Licensure & Certifications
●Former Missouri CNA (Certified Nursing Assistant) – Willing to recertify in Iowa
●Valid Driver’s License – Clean driving record
●CPR/First Aid (willing to update if required)
References
Available upon request or contact:
●Dr. Lisa Doak, Kirksville Small Animal Hospital – 660-***-****
●Diana Reynolds, Retired Career Education Coordinator – 660-***-****