Customer-Focused Bartender and Shift Lead

Isiah D. Corpening, III

704-***-**** ***********@****.*** Charlotte, NC 28213

SUMMARY

I'd like to consider myself as a versatile showstopper, able to take control of the ship if it were to ever steer off course. With years of customer service under my belt and a newfound passion for bartending, I know for a fact I have what it takes to improve business and leisure at any organization with my experience. There will be no commotion, confusion or disarray while working with me due to the professionalism that comes with my service. I would love to be a part of this experience as much as I am afforded.

SKILLS

Maintains a clean working space

Outstanding customer service

Proficient in making/mixing drinks

SafeServ knowledge

Accomplish tasks in a timely manner

Ability to lift 50 lbs or more

Team-oriented but can lead with little to no supervision

Extensive restaurant knowledge outside of bartending

Excellent organization skills with a friendly personality that's required for customers

EXPERIENCE

Bartender, Famous Toastery, June 2021-February 2022

Charlotte, NC

Worked the main cash register which included cashing out, handling/placing to-go orders, and hosting when needed

Talked easily with patrons to build rapport and earn repeat business.

Primary bartender during breakfast and lunch services; assisted wait staff with running meals and drinks to patrons at tables and the bar

Recommended food and drinks to patrons based on preference, pairings and special promotions.

Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Shift Lead, Brioche Bakery & Cafe, September 2020-April 2021

Charlotte, NC

Ran the cash register, prepped food, made beverages, supply runs, truck orders, etc.

Completed opening and closing duties to facilitate business operations.

Upheld company standards and compliance requirements for operations.

Coached and trained employees and managed daily work assignments to enhance operations.

Team Member, Jamba Juice, June 2015-December 2017

Charlotte, NC

Ran cash register, made smoothies, bowls and handled events outside of the store.

Went through most SerfSave courses, and spent a lot of time at each store in the city.

EDUCATION AND TRAINING

Some College (No Degree)

Business, Central Piedmont Community College, Charlotte NC

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