Business Analyst & Software Development Student
Resume:
E D U C A T I O N
C O N T A C T A B O U T M E
W O R K E X P E R I E N C E
PHAN VŨ
S K I L L S
SWINBURNE UNIVERSITY OF TECHNOLOGY
Bachelor of Computer Science (Software
Development) 2022-Now
Logistics & Business Domain: Global
Logistics and Supply Chain Management,
International Business Operations, Innovative
Business Practice.
System Analysis & Design Coursework:
Software Architectures and Design, Database
Design, Software Testing and Reliability,
Interface Design and Development.
********.****@*****.***
https://github.com/cowanity
Ho Chi Minh City, Vietnam
CO-FOUNDER & BUSINESS MANAGER
Co-Founder & Business Operations Manager 2020 – Present Bachelor of Computer Science with over 1 year of practical experience in business analysis and system implementation. Skilled in requirement elicitation, process modeling, and translating complex business logic into comprehensive technical documentation (BRD, SRS, FRS). Proven track record of bridging the gap between stakeholders and technical teams across healthcare and F&B software projects.
Objective: To advance into a Mid-level/Senior Business Analyst role within the next 3 years by mastering API integration analysis and large-scale system architecture.
Analyze daily operations and business performance to identify "pain points" in cost management and customer experience (SMEs context). Implement optimization strategies and workflow improvements, communicating directly with clients to resolve complaints and ensure high satisfaction.
P R O J E C T S
AI MEDICAL IMAGE PROCESSING TOOL
Project Leader / Business Analyst 09/2024 – 09/2025 Gathered and analyzed complex requirements from cross-functional teams
(Functional Managers, Technical team) to define project scope. Drafted comprehensive BA documentation including BRD, SRS, and Use Cases to ensure all business needs were clearly translated into technical specifications for the development team.
Created Data Flow diagrams to map out the AI image processing lifecycle, user interactions, and system integrations.
Acted as the primary bridge between the engineering team and stakeholders to clarify requirements, resolve bottlenecks, and ensure project alignment. RESTAURANT ORDERING SYSTEM
Project Leader/ Business Analyst 4/2024 - 8/2024 Conducted requirement elicitation directly with stakeholders (restaurant owners) to resolve operational bottlenecks and optimize order and payment flows.
Authored User Stories and FRS for the end-to-end POS and ordering software system.
Developed User Manuals and conducted training sessions to guide end- users (restaurant staff) on how to operate the product effectively and handle basic troubleshooting.
Monitored the go-live phase, gathered user feedback, and managed post- launch incidents.
A C T I V I T I E S
VICE PRESIDENT
Fly To Sky Charity (2019-2022)
Spearheaded initiatives to support educational and community development projects aligned with the Sustainable Development Goals (SDGs). Oversaw fundraising campaigns and executed strategic planning to expand the organization's social impact.
Collaborated with key stakeholders to drive sustainable social programs and A C H I E V E M E N T S community outreach initiatives. Top Finalist - Swinbiz Startup Competition
(Hanoi & Da Nang, 2025)
Swinburne Student Achievement Award –
Best in Performance (2024)
PLEIKU CITY
FREELANCE WEB DEV & CONTENT CREATOR
Independent Contractor 2023 – Present
Act as an independent consultant to gather requirements from SME clients, analyzing their business objectives to propose suitable web solutions. Develop, test, and deploy functional web applications using HTML/JS, React, and Node.js, ensuring alignment with client expectations. HO CHI MINH CITY
L A N G U A G E S
English (B2 VSTEP - Professional Working
Proficiency)
Business Analyst
Business Analysis: Requirement Gathering &
Elicitation, Stakeholder Management, Data Flow
Mapping, UML, Use Cases, User Stories.
Documentation: BRD (Business Requirement
Document), SRS (Software Requirement
Specification), FRS (Functional Requirement
Specification), User Manuals.
Methodologies & Tools: Agile/Scrum, JIRA,
Confluence, Draw.io/Figma (for flowcharts &
wireframing).
Domain & Technical Knowledge: Global Logistics
& Supply Chain, SDLC concepts, SQL, API
Integration Analysis, System Architecture basics.
Programming & Scripting: Python, C#, Bash
scripting, Node.js, SQL, React.js, Flutter.
I N T E R E S T S
Multimedia & Design: Photography,
Videography, and Graphic Design (Enhances
visual communication and UI/UX thinking).
Tech & Audio Enthusiast: Exploring latest
tech gadgets, audio equipment, and playing
the piano.
Automotive & Motorcycling: Passionate
about mechanical systems and large-
displacement motorcycles (PKL).
Contact this candidate