Cleaning Services CEO and Security Supervisor
Resume:
SS
Shona Smith
Professional Summary
Skilled professional experienced in Cleaning industry and demonstrated success learning new fields quickly. History of making substantial impacts with forward-thinking, resourceful and adaptable strategies. Successful at understanding markets, key business decisions and financial operations. Work History
Angels Of 9 Cleaning Services - CEO
Homestead, FL
12/2002 - Current
Walmart - Cashier
Homestead, FL
03/2022 - 05/2022
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
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Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
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● Prepared rooms with top-notch standards every time.
● Dusted and polished surfaces to achieve attractive shine. Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
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● Ordered and stocked supplies to avoid shortages and excess inventory. Handled guest complaints about housekeeping services and referred problems to management.
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Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
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Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
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● Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.
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Answered questions about store policies and addressed customer concerns.
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Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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● Collected and authorized payments of guests.
**************@*****.***
Homestead, FL 33033
Skills
● Disinfection Practices
● Laundry
● Sanitation Practices
● Chemical Handling
● Self-Motivated
● Flexible and Adaptable
● Training and Development
● Good Telephone Etiquette
Education
Enlightium Academy
Virtual
Homeland Security Investigations - Security Supervisor Homestead, FL
04/2016 - 11/2019
Performed cash, card and check transactions to complete customer purchases.
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● Operated cash register to record transactions accurately and efficiently. Oversaw team of security officers and managed scheduling and performance evaluations.
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● Recorded incident reports with detailed accounts of occurrences. Analyzed and investigated incidents alongside functional management and security supervisors.
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Developed improved training methods with focus on public safety and officer awareness.
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Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
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Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
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Angels of 9 Cleaning Services
I have been cleaning homes for 10+ years. Its my passion & i love what i do.
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