ERP Systems & IT Support Internship Candidate
Resume:
AYOMIDE FEYISETAN
ADDRESS: Lagos State, Nigeria.
EMAIL: ***************@*****.***
PHONE NUMBER: (+234) 704*******
LINKEDIN PROFILE: https://www.linkedin.com/in/ayomide-feyisetan-0801b713b PROFESSIONAL SUMMARY
Results-driven ERP Systems & IT Support Analyst with a strong analytical foundation in public administration, corporate auditing, and technical infrastructure management. Proven track record utilizing Swift Cloud ERP and SmartOffice platforms to optimize inventory control, execute precise data tracking, and reconcile critical procurement documents. Highly adept at balancing meticulous database integrity with desktop technical support, corporate HR administration, and executing critical task prioritization to ensure seamless cross-functional operations.
RELEVANT SKILLS & COMPETENCIES
● ERP & Software Platforms: Swift Cloud ERP, SmartOffice, Microsoft Excel
(Advanced Data Analysis, Pivot Tables, VLOOKUP)
● IT Support & Infrastructure: Hardware Maintenance, Workstation Troubleshooting, Software Deployment, OS Configuration, System Bug Fixing
● Inventory & Financial Control: Database Auditing, Goods Received Notes
(GRNs), Purchase Orders (POs), Petty Cash Management, Cost Budgeting
● Administration & Soft Skills: HR & Personnel Administration, Records Management, Cross-Functional Collaboration, Strict Data Integrity, Strategic Task Prioritization, Technical Reporting
PROFESSIONAL EXPERIENCE
Allied Thrust and Systems Limited Lagos State, Nigeria ERP Systems & IT Support Analyst February 2025 – Present
● IT Infrastructure Support: Maintain 100% operational uptime by diagnosing complex workstation software bugs, executing routine PC maintenance, and managing hardware replacements to support on-site staff.
● System Administration: Oversee local software updates, troubleshoot user database access errors, and deliver dedicated, high-priority technical assistance across business units.
● HR & Administrative Operations: Designated twice weekly to support the Human Resources department; managed confidential employee records, assisted with staff onboarding, and enforced internal workplace policy compliance.
● Process Optimization: Apply critical thinking and analytical design to collaborate with cross-functional departments, refining local IT solutions and streamlining corporate digital workflows.
● Technical Reporting: Communicate technical health trends and operational metrics clearly through detailed system documentation and performance reports for leadership review.
Allied Thrust and Systems Limited Lagos State, Nigeria Account & Inventory Intern (NYSC) March 2024 – February 2025
● ERP & Inventory Administration: Utilized Swift Cloud ERP and SmartOffice modules to systematically generate accurate corporate Purchase Orders (POs) and process incoming Goods Received Notes (GRNs).
● Inventory Control & Auditing: Conducted regular database integrity audits and critical transaction reviews to maintain strict compliance, successfully reducing reporting errors by 15%.
● Financial Oversight & Reporting: Supervised physical stock disbursements, managed daily sales revenue data, and handled petty cash impressions with extreme attention to financial accuracy.
● Cost Optimization & Planning: Maximized company profit margins by applying advanced budget planning techniques to design cost structures for items across multiple hospitality sales units.
● Team Collaboration: Fostered a cooperative work environment by partnering with diverse on-site teams to successfully coordinate monthly physical stock counts and resolve discrepancies.
EDUCATIONAL QUALIFICATION
● Bachelor of Science, Public Administration Obafemi Awolowo University, Ile-Ife, Osun State (2023)
● WASSCE / NECO Bishop Akinyele College, Ibadan (2016) RELEVANT CERTIFICATIONS
● Financial Management Fundamentals – Coursera
● Google IT Support Professional Certificate – Coursera (In Progress)
● Accounting Technicians Scheme West Africa (ATSWA / ICAN) – Parts I & II Completed (Part III In Progress)
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