Administrative Assistant & High-Accuracy Data Entry

RACHEL FAISON

757-***-**** • *******@*******.*** • Tampa, FL

Summary

Professional and self-managed Administrative Assistant with 4+ years of experience in high-volume Data Entry and clerical support. Expert in PC Skills and English Proficiency, dedicated to maintaining office-level productivity in Remote Work environments. Proven ability to Enter, Type, and Email data with 100% accuracy to support complex business operations and administrative capacity. Work Experience

Office Administrator January 2025 – Present

HUB GROUP, TAMPA, FL

• Perform high-volume Data Entry and administrative tasks to coordinate daily transportation and dispatch support.

• Focus on monitoring live delivery routes and email status updates to resolve delays and maintain service standards.

• Type and verify POD documentation and transportation records with 100% accuracy to ensure data integrity. Enter and process onboarding paperwork while managing inventory of route planning documentation and clerical files.

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Emergency Response Project Specialist January 2024 – January 2025 DEPARTMENT OF CHILDREN & FAMILIES, TAMPA, FL

Entered and processed high-volume data applications and documentation under strict deadlines to ensure data accuracy.

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• Maintained confidential clerical records and data processing files in compliance with state regulations.

• Emailed and coordinated with partner agencies to ensure timely service delivery and Administrative Support. Focused on high-productivity data processing tasks within a remote-capable framework to handle incoming clerical volume.

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Interim Executive Secretary / Medical Appointment Clerk January 2021 – January 2024 MACDILL AFB, TAMPA, FL

• Managed scheduling and administrative workflows in a high-volume setting requiring advanced PC Skills. Typed medical records and verified documentation while ensuring compliance with established procedures and data protocols.

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Executed Administrative Support and provided high-quality Customer Service to military personnel and external departments.

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Focused on clerical accuracy while handling high incoming volumes of medical data processing and appointment scheduling.

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Education

Bachelor of Arts in Psychology January 2015

NORFOLK STATE UNIVERSITY

Additional Skills

Administrative & Data Entry: Data Entry, Typing, Emailing, Clerical, Data Processing, Administrative Support, Documentation Management

Communication & Service: Customer Service, English Proficiency, Telemarketing, Driver Communication, Cross-department Communication

Technical & Operational: PC Skills, Microsoft Office, Inventory Management, Remote Work, Operational Efficiency

Logistics & Compliance: Transportation Coordination, Route Planning, Dispatch Support, Proof of Delivery

(POD) Processing, HIPAA Compliance

Certifications

• HIPAA & Confidentiality Training - Department of Children & Families (January 2024)

• CPR Certified - American Heart Association (May 2023)

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