Workforce Development and Career Pathways Specialist

Christina Jones

**** ********* **** ******** ****, MN 55444 763-***-**** *******@*****.***

SUMMARY

Dedicated workforce development and community engagement professional with more than 20 years of experience in career counseling, case management, community outreach, workforce development, education, and employment services. Skilled in helping individuals overcome barriers to employment, connecting families to community resources, building partnerships, and facilitating career pathways that lead to long-term success. Experienced in working with diverse populations, including individuals with disabilities, students, families, and justice-involved individuals. EDUCATION

North Hennepin Community College Brooklyn Park, Minnesota Associate of Science, Criminal Justice 2015 – 2017 Park Center IB World School Brooklyn Park, Minnesota High School Diploma 1992 – 1995

EXPERIENCE

Career Pathways Case Manager January 2026 – Present City of Brooklyn Park – Workforce Development Division

• Conduct comprehensive skills assessments, aptitude evaluations, and career exploration sessions to determine participant goals.

• Develop, implement, and track Individual Success Plans (ISPs) outlining education, training, and credential requirements.

• Identify and address barriers to employment, including housing instability, transportation challenges, and childcare needs.

• Connect participants to supportive services and community resources.

• Facilitate job readiness workshops covering resume writing, interview preparation, cover letters, and job search strategies.

• Build partnerships with employers, educational institutions, and trade organizations to create pathways to internships, apprenticeships, and employment.

• Determine and verify program eligibility and maintain accurate case management records.

• Monitor participant progress and program outcomes using state and local databases. Community Engagement Specialist January 2024 – January 2026 City of Brooklyn Center

• Establish and maintain relationships with residents, businesses, community leaders, and partner organizations.

• Develop and implement community engagement plans, programs, and initiatives.

• Organize and manage community events, workshops, and meetings.

• Create and distribute content through email, newsletters, and social media.

• Serve as a liaison between the city and community members.

• Gather feedback and address community concerns.

• Monitor and evaluate engagement activities and prepare reports.

• Collaborate with city departments to support community initiatives and branding efforts. Community Health Outreach Specialist August 2022 – January 2024 Brooklyn Center Community Schools

• Provide resources and information to students and families.

• Collaborate with Health on the Go initiatives serving Brooklyn Center and Brooklyn Park.

• Assist with health fairs and community outreach events.

• Connect families with community resources and services.

• Build relationships with community partners to support health and wellness initiatives. Due Process and Attendance Clerk August 2017 – August 2022 Brooklyn Center Elementary School

• Assisted case managers with scheduling IEP meetings.

• Maintained student and parent records through data entry.

• Communicated with parents through phone calls and written correspondence.

• Submitted educational neglect reports to BASIL.

• Supported special education compliance processes. Dining Room Server December 2020 – February 2022

St. Therese at Oxbow Lake

• Assisted residents with meal service in a long-term care setting.

• Prepared dining areas and maintained sanitation standards.

• Retrieved and temperature-checked meals before service.

• Assisted with breakfast preparation on weekends. Attendance Clerk / Receptionist June 2018 – July 2018 Brooklyn Center Middle School & High School

• Maintained student attendance records.

• Answered and directed phone calls.

• Assisted students, staff, and visitors.

• Provided front desk administrative support.

Case Manager / Employment Counselor October 2002 – August 2017 Community Connection Partnership Minneapolis, MN

• Assisted individuals with disabilities in obtaining and maintaining employment.

• Developed employment plans and supported personal goal achievement.

• Provided job coaching and behavioral support.

• Prepared curriculum materials, reports, and documentation.

• Collaborated with employers and community partners. TECHNICAL SKILLS

Workforce Development

Career Counseling

Community Outreach

Community Engagement

Case Management

Employment Services

Social Work

Individual and Group Counseling

Developmental Disabilities Support

Autism Support

Job Coaching

Program Coordination

Public Speaking

Event Planning

Microsoft Outlook

Data Entry

Customer Service

Clerical Support

Special Education Support

Computer Literacy

Communication and Relationship Building

CERTIFICATIONS

Naloxone Administration Trainer Certification (Completed January 15, 2026) CERTIFICATIONS DETAILS

Naloxone Administration Trainer Certification: Certified to train individuals on naloxone administration and overdose response procedures.

Contact this candidate