Remote Executive Assistant & Operations Support

Location:

Kearneysville, WV

Salary:

65000

Posted:

June 25, 2026

Contact this candidate

Resume:

SHERRI ANNE MILLER, Executive Assistant

Kearneysville, 301-***-****, *********@***.***

SUMMARY Highly organized and detail-oriented professional with over 10 years of experience providing comprehensive executive administrative support. Proven ability to manage complex calendars, coordinate travel, draft correspondence, and oversee facilities operations, saving over $30,000 by identifying cost efficiencies. Adept at liaising with stakeholders, managing taskers, and preparing presentations. Eager to leverage strong problem-solving and communication skills to support executive leadership and contribute to the success of Info Resume Edge.

WORK EXPERIENCE

Business Operations Support Officer

Kentro

Spearheaded business operations for the Defense Health Agency (DHA) Medical Logistics Information Technology Program Management Office

(MEDLOG IT PMO), developing information systems for the Military Health System’s supply chain.

Provided comprehensive support across facilities management, space planning, safety, emergency management, and personnel/physical security. Managed daily facilities operations, maintenance, and workspaces. Conducted routine inspections to monitor building system conditions, including HVAC, plumbing, and electrical.

Created and managed trouble desk requests utilizing the Army Maintenance Application (ArMA).

Initiated and coordinated work orders with the United States Army Garrison Fort Detrick (USAG Fort Detrick) for significant renovations, including five major office space overhauls, fire alarm system replacement, and over 200 window replacements.

Maintained meticulous records of all requests, repairs, and inspections, generating reports for management upon request.

Liaised with USAG Fort Detrick Contracting Officers and Army and Air Force Exchange representatives for contracted services such as custodial and vending machine maintenance.

Oversaw space planning and management initiatives. Orchestrated several large-scale office relocations for over 300 staff across three buildings, ensuring minimal operational downtime. Served as Telephone Control Officer, managing the communication system and network data drops throughout three buildings. Achieved program savings exceeding $30,000 by identifying and eliminating unused telephone numbers.

Assisted the MEDLOG IT PMO financial manager with annual budget estimations for communication services.

Acted as liaison with USAG Fort Detrick on the Real Property Planning Board to identify and prioritize facility requirements. Ensured building safety compliance with Department of the Army and DHA regulations, including managing fire inspections/drills and safety audits. Performed monthly safety checks to verify the operational status of emergency lighting, fire extinguishers, and Automated External Defibrillators

(AEDs).

Served as an emergency management officer for the assigned floor, ensuring staff preparedness for evacuation or shelter-in-place scenarios. Identified requirements for shelter-in-place kits and conducted inventories to maintain up-to-date contents.

Executed physical security checks to safeguard MEDLOG IT PMO building integrity, including access control and key inventory. Prepared and managed security documentation for incoming personnel, ensuring proper vetting for MEDLOG IT PMO network and workspace access.

Coordinated the development and review of Interface Control Documents

(ICDs), detailing interface information between IT systems and subsystems to ensure interoperability.

Managed the coordination of DHA headquarters-issued taskers requiring MEDLOG IT PMO response or action within specified deadlines. Utilized SBM Tasker Management to assign responses to the appropriate individuals or groups.

Monitored response statuses to ensure deadline adherence and collaborated with upper management for extension requests when necessary.

Executive Assistant

DLH

Delivered comprehensive administrative support to the MEDLOG IT PMO Program Manager, Deputy Program Manager, and Development Center Lead.

Organized, coordinated, and maintained calendars for internal meetings and external engagements with USAG Fort Detrick, DHA Headquarters, Department of War, and other federal entities.

Functioned as a liaison between upper management and internal/external stakeholders, screening communications and optimizing management's time efficiency.

Processed visit requests to facilitate management's access to classified meetings.

Managed the scheduling and logistics for information technology working group meetings, release meetings, stakeholder training sessions, and strategic off-sites.

Prepared, reviewed, and edited slide presentations and briefing materials, guiding staff on proper formatting standards.

Documented meeting minutes, capturing key decisions and action items from external stakeholder engagements.

Served as the Defense Travel Service (DTS) point of contact, coordinating travel arrangements, requests, and vouchers for MEDLOG IT PMO management.

Provided guidance and assistance to fellow government staff members. As facilities manager, coordinated and tracked maintenance and repair activities for MEDLOG IT PMO workspaces, including exterior/interior painting, roof replacements, flooring, and bathroom renovations. Served as Telephone Control Officer.

Assessed telephone requirements for over 250 phone lines across three buildings, initiated work orders for service and ports, scrutinized service charges, and ensured telephone system upgrades were implemented seamlessly.

Provided project management support by resolving issues and alleviating management's administrative burdens related to official and personal responsibilities.

Reviewed and directed incoming correspondence to the appropriate departments.

Authored letters of acknowledgment, commendation, and recognition as needed.

Verified outgoing correspondence for the Program Manager to ensure regulatory compliance and grammatical accuracy.

Executive Assistant

Irving Burton Associates