**************@*****.***
Baldwin Park, Ca 91706
C O N T A C T
Patient Care Coordinator/ Esthetician
Blissfully Glowing Esthetics
Better Health Medical
Monrovia, Ca
Novemeber 2023- Present
Jan 2020- Jan 2023
W O R K E X P E R I E N C E
Scheduled and coordinated appointments for multiple providers using EMR systems.
Ensured HIPAA-compliant handling of patient data and documentation.
Delivered excellent patient support, from intake to post- care communication.
Managed daily payments, reconciled invoices, and
supported front-desk operations.
Oversaw skincare inventory, placing and tracking vendor orders.
Contributed to workflow improvements through proactive communication with cross-functional teams.
ANNANISA
NAJERA
Patient Care Coordinator
Compassionate and detail-oriented Patient Care Coordinator with 5+ years in the wellness and aesthetics industry, including 3 years as a self-employed esthetician. Skilled in patient scheduling, confidential data management, payment handling, and optimizing front-office workflows. Adept at managing remote communications and collaborative tasks. Seeking a remote administrative or coordinator role that values exceptional client service, organization, and operational efficiency. C A R E E R S U M M A R Y
E D U C A T I O N
Patient Scheduling & EMR
Platforms
HIPAA Compliance & Data
Security
Client Communication &
Service Excellence
Invoicing, Payment
Processing & CRM Tools
Remote Team
Collaboration (Slack,
Zoom, Email)
Inventory Management &
Product Ordering
Time Management & Self-
Motivation
Tech Tools: Google
Workspace, Calendly,
Remedly
Esthetics Program
Paul Mitchelle Pasadena
2019
2009
Gower Studios School of Makeup/
Special FX
S K I L L S
Built and sustained a loyal clientele through personalized skincare treatments and attentive follow-ups.
Managed end-to-end business operations including
booking, billing, and digital marketing.
Maintained and replenished retail and treatment product inventory.
Created custom skincare regimens to enhance client satisfaction and retention.
Used scheduling platforms and remote tools to confirm appointments and maintain touchpoints.
L I C E N S E S & C E R T I F I C A T I O N S
• Licensed Esthetician- State of California
• Certified Gua Sha Professional
• Certified Makeup and Lash Artist