Assistant Store Manager Retail Operations Expert
Resume:
Catherine Petrone
Corinth, MS *****
662-***-**** - *******************@*****.***
Professional Summary
Results-oriented Assistant Store Manager with extensive experience in retail operations. Skilled in team management and effective inventory practices, contributing to improved store organization and customer experience. Committed to fostering a positive work environment and achieving sales targets.
Skills
• Customer service and engagement • Retail operations
• Inventory control • Store organization
• Time management • Team building and leadership
• Store opening and closing • Stock management
• Team management • POS systems operations
• Pricing and markdowns
Work History
01/2025 to Current Assistant Store Manager
Hometown Market – Corinth, MS
Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
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Trained new team members on operational procedures and customer service standards.
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• Implemented inventory management practices to reduce stock discrepancies. Conducted regular audits of sales floor displays to maintain merchandising standards.
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• Monitored staff performance, providing feedback to improve service delivery. Supported financial management tasks, including cash handling and daily reconciliation processes.
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Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
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Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
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07/2025 to 12/2025 Key Holder
Dollar General – Corinth, MS
Assisted with store operations, ensuring efficient customer service and maintaining an organized sales floor.
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Managed cash register functions, processing transactions accurately and efficiently for optimal customer experience.
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Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
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Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
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Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
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• Managed store personnel by delegating tasks and supervising daily operations. 02/2023 to 04/2024 Key Holder
Shiloh Market – Corinth, MS
Trained new team members on store policies, operational procedures, and effective merchandising techniques.
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Monitored inventory levels, restocking shelves to enhance product availability and meet customer demands.
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Conducted regular store audits to ensure compliance with safety standards and company policies.
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Implemented visual merchandising strategies to optimize product displays and drive sales performance.
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Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
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Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
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03/2022 to 12/2022 Personal Shopper
Walmart – Corinth, Ms
Curated personalized shopping experiences based on customer preferences and needs.
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Utilized Walmart's online shopping system to efficiently manage orders and inventory.
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• Collaborated with store staff to ensure product availability and timely delivery. Trained new personal shoppers on best practices for client engagement and service standards.
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Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
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• Tracked substitutions and informed customers of changes. 12/2017 to 01/2021 Master Data Entry
Mississippi Polymers – Corinth, Ms
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
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• taking inventory
• entering data into database
• quality control inspection data paperwork
• National Free Trade Agreements paperwork
• filled in for customer service taking orders
Education
05/2015 Associate of Science: Paralegal Studies
Itawamba Community College - Fulton, MS
References
Nate Rodgers
Owner of Corinth Charter and Tours
Jennifer Johnson
Co-Manager at Hometown Market
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