Human Resources and Leasing Professional

Patricia Sims

Fort Worth, TX ***** +1-682-***-**** *********@*****.***

Work Experience

Human Resources Generalist

A Bundle of Joy Daycare Fort Worth, TX

June 1992

• Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of XX new hires annually

• Administered benefits programs, ensuring accurate enrollment and timely communication with employees

• Conducted investigations into employee complaints or concerns, maintaining confidentiality and resolving issues promptly

E-Commerce Associate

Goodwill North Central Texas Fort Worth, TX

August 2019 to March 2021

File in a -z, answer phone lines, housekeepeing

• Efficiently picked and packed customer orders according to established procedures, ensuring accuracy and timeliness

• Utilized handheld scanners and warehouse management systems to accurately track inventory levels and update stock records

Leasing Agent

POLO CLUB APARTMENTS Fort Worth, TX

May 1997 to August 2000

• Managed a portfolio of XX residential properties, ensuring high occupancy rates and tenant satisfaction

• Conducted property tours for prospective tenants, highlighting key features and amenities to drive leasing interest

• Negotiated lease terms and rental agreements with potential tenants, resulting in an average conversion rate of XX%

• Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions

• Utilized CRM software to track leads, follow up with prospects, and maintain accurate records of all interactions

• Performed thorough background checks on applicants, including credit history verification and employment verification

• Organized and executed successful open house events to showcase available units and attract potential renters

• Maintained strong relationships with existing tenants through regular communication and proactive problem-solving

• Responded promptly to tenant inquiries, addressing concerns or maintenance requests in a timely manner

• Implemented innovative resident retention initiatives such as referral programs and community events to foster a sense of belonging among residents

Education

Child Care (New live Highschool)

Highschool Fort Worth, TX

August 1990 to May 1994

Skills

Apartment housekeeping Office phone management Accounting Laundry Cherry picker OneSite Confidential information handling Computer literacy Annual budget preparation Retirement plan management In-person customer service Employee misconduct investigations Regulatory compliance management Bed making Job offer negotiation Customer communication HR systems (technically supported) Time management Operational budget management Performance evaluation Health insurance management Telephone systems Management training

(staff training program) Resume screening Employee assistance program management Microsoft Excel Employee record maintenance Developing safety training programs Flexible spending account management Use of fire extinguishers Clerical experience Payroll management Cultural awareness program implementation Recruitment and selection Bed linen changing Safe work practices Quality inspection Cleaning carts Unloading Disability insurance management Hospitality Sanitizing chemicals Industrial cleaning Multifamily properties Employee grievance management Record keeping HR compliance Team building Workday Order picking Janitorial experience Payroll processing Inventory management Stakeholder relationship building Interviewing Clean workspace maintenance Project coordination Team motivation (leadership skill) Cleanroom sterilization techniques Retail sales transactions Vacuum cleaners Developing compliance training programs Supervising experience Microsoft Office Procurement contract negotiation HR policy development Order fulfillment Office experience Performance reviews Wellness program management Tenants English Customer inquiry handling HR strategy development Recruitment process improvement Hand tools Computer operation Employment

& labor law Tuition reimbursement management Processing cash transactions RF scanner Fashion retail Employee onboarding Employment law Ability to follow instructions Paid time off management Bias awareness training implementation Leadership development Unit testing Caregiving Sanitation Household surface disinfection Employee attendance management Recycling Degreasing cleaning chemicals Hotel experience Heavy lifting Window cleaning tools Mops Client relationship development Residential cleaning Mopping Customer service Pay equity analysis Mobile devices Employee relationship building Recruiting strategy development Life insurance management Organizational skills Training & development Developing e-learning programs Cleaning - Cleaning experience (3-5 years) SAP Window cleaning Talent management Employee mediation Inbound logistics Patient interaction Cleanroom protocols Staff scheduling Overseeing training Managing hospitality teams Technical Proficiency Materials handling Working with children Customer relationship management Team development Employee relations Public space sanitation management experience Attention to detail Spreadsheets Developing soft skills training programs Packing File organization Team management Dusting Hazardous waste disposal Trash removal Data analytics Human capital management Typing Hospital cleaning experience Office building cleaning experience Candidate sourcing Bonus program management Sales Cash handling Purchase order management Basic math Mirror cleaning Administrative experience Employee counseling Document quality checks Custodial experience Human resources Labor law compliance Disciplinary action management Requisition management Warehouse management system HR department experience Employment law in talent management Vacuuming Software implementation HR legal compliance Specialty cleaning chemicals All- purpose cleaning chemicals Cross-functional communication Pressure washers POS systems Educational institution cleaning experience Compensation market research Home care Disinfectant cleaning chemicals Brooms Recruiting Carpet cleaning chemicals Organizational budget management Microsoft Outlook Phone communication Customer relationship building Hotel cleaning experience Medical waste disposal Staff development Customer complaint resolution Equipment inventory management Non-disclosure agreements (NDAs) Logistics - Logistics experience

(1-2 years) ADP Workforce Now Flexible work arrangement practices Employee grievances Benefits administration Production planning Task prioritization Pallet jack Leadership development programs Diversity training Driving Accessibility initiatives Payroll Productivity software Developing in-person training programs Computer skills Employee data management Maintaining an organized workspace Collaboration with hiring managers Guest relations Reach truck Data entry Safety standard operating procedures Team training Document management Certifications and Licenses

Professional In Human Resources

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