Cable Technician & Technical Support Professional

PROFESSIONAL SUMMARY

Experienced Cable Technician and Technical Support Professional with 30+ years in cable installation, troubleshooting, and customer service. I am skilled in aerial and underground installations, signal testing, and electrical safety compliance. Proven ability to work in fast-paced environments while delivering reliable technical solutions and maintaining high service standards.

CORE SKILLS

Cable Installation (Aerial & Underground) • Signal Testing & Troubleshooting

CAT5/CAT6 Routing • Electrical Grounding (NEC Standards)

Technical Support • Warehouse & Inventory Management

Customer Service • Equipment Operation • Microsoft Office

TECHNICAL EXPERTISE

Signal Meters • TSPS Terminal Systems

Xerox Copiers (1090, 9900, 9500, 1095)

Pitney Bowes Mailing Equipment

PROFESSIONAL EXPERIENCE

Maintenance Technician

NCBA, Inc. Senior Training Program — Washington, DC 2026 – Present

Conduct routine inspections of equipment and facility systems to identify maintenance needs and prevent breakdowns

Perform preventive maintenance, including lubricating equipment, replacing filters, and ensuring optimal system performance

Diagnose and repair basic mechanical, electrical, and plumbing issues in a timely manner

Follow safety protocols, including proper use of PPE and lockout/tagout procedures

Maintain accurate records of work orders, inspections, repairs, and inventory

Monitor and manage maintenance supplies, ensuring materials are stocked and available for repairs

Cable Technician

Killian Cable — Washington, DC 1997 – 2022

Performed aerial and underground cable installations for residential and commercial clients

Ensured all installations met National Electrical Code (NEC) grounding standards

Conducted signal testing, leakage detection, and troubleshooting using specialized meters

Provided on-site technical support and customer service during installations

Followed strict safety protocols and maintained compliance with industry regulations

Cable Technician

Gateway International — Washington, DC 1992 – 1997

Installed and maintained cable systems, including pre- and post-wiring

Performed pole climbing, grounding, and system repairs

Diagnosed technical issues and completed service calls efficiently

Maintained accurate service records and equipment logs

Warehouse Manager / Installer

Com-Tel — Silver Spring, MD 1990 – 1992

Managed inventory, tools, and installation materials

Issued equipment to technicians and tracked daily usage

Assisted with cable installations and troubleshooting

EDUCATION

GED — Prince George’s County School System

Crossland High School — Temple Hills, MD

CERTIFICATIONS & TRAINING

EPA 608/609 Universal Certification (HVAC-R) — 2025

Certificate in Cable Installation — Orion Business Services

Construction Pathway Training — Community College Preparatory Academy

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