Healthcare Reception & Pharmacy Technician
Resume:
Orlando, Florida
Orlando, Florida
Orlando, USA
NIKITA KHAN
Summary
Enthusiastic Pharmacy Technician specializing in Pharmacy, strengthened customer relationships through rapid learning and a professional demeanor. Personable Front Desk Medical Receptionist facilitated patient appointments while delivering exceptional service in high-pressure environments. Compassionate Medical Receptionist recognized for high productivity and efficient task completion, excelling in patient scheduling, medical billing, and maintaining confidentiality to enhance patient experiences. Skills
Experience
Medical Receptionist
Paramount Urgent Care
Specialty Pharmacy Technician
CVS Pharmacy
Clerk Cashier
CVS
Groveland, FL 34736 347-***-**** *********@*****.***
• Patient record management
• Appointment scheduling
• Patient intake
• Healthcare compliance
• Insurance verification
• Data entry accuracy
• Detail orientation
• Time management
• Active Listening
• Customer and Personal Service
• Greeted patients warmly and ensured a positive first impression.
• Scheduled patient appointments and managed daily clinic operations.
• Processed patient intake forms and verified insurance information efficiently.
• Maintained accurate medical records and updated electronic health systems.
• Resolved patient inquiries and issues with empathy, enhancing patient satisfaction.
• Answered incoming calls, responding to inquiries from patients and other medical offices. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
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Scheduled, followed up on patient appointments, and managed patient payments and files to streamline operations.
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• Managed inventory of medical supplies, ensuring clinic maintained adequate stock levels.
• Processed medication orders accurately and efficiently for patient prescriptions.
• Managed inventory levels and stored pharmaceuticals safely to maintain compliance and accessibility. Collaborated with healthcare providers to resolve prescription-related issues, ensuring timely patient care.
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Educated patients on medication usage and adherence strategies to promote safe and effective treatment.
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• Assisted in compounding medications following safety and quality standards. Assisted with the preparation and distribution of medications including compounding, labeling and packaging.
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• Managed inventory levels and ensured proper storage of pharmaceuticals. Processed payments by cash, check, credit cards, vouchers, or automatic debits to ensure accurate financial transactions.
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• Issue receipts, refunds, credits, or change due to customers. 03/2014 to 05/2017
New York, USA
Georgetown, Demerara-Mahaica
Lead Pharmacy Technician
Duane Reade
Education
High School Diploma: Social Studies
The Business School
Certifications
Registered Pharmacy Technician, RPT79751
• Created a friendly atmosphere for customers upon arrival. Addressed customer inquiries and provided information on procedures or policies to enhance customer understanding and satisfaction.
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• Process merchandise returns and exchanges.
Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
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• Establish or maintain patient profiles, including lists of medications taken by individual patients.
• Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
• Maintain proper storage and security conditions for drugs.
• Filed completed prescriptions to ensure organized retrieval.
• Processed medical insurance claims to ensure timely reimbursement and accurate record-keeping. Assisted customers by addressing inquiries, locating items, and referring them to pharmacists for detailed medication information.
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Ordered, labeled, and counted stock of medications, chemicals, and supplies, entering inventory data for efficient stock management.
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