Case Management Assistant and Teacher
Resume:
Melissa Brown
Hixson, TN *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Case Manager Assistant
State of Tennessee-Chattanooga, TN
January 2021 to Present
• Educated clients on available community resources related to housing, employment, education, etc
• Developed strong relationships with local service providers to enhance referral networks
• Participated in case conferences and team meetings to discuss client progress and treatment plans
• Monitored program effectiveness through data collection, analysis, and reporting
• Ensured compliance with agency policies, procedures, regulations, and ethical standards
• Provided ongoing training and supervision for junior case managers
• Demonstrated cultural sensitivity when working with diverse populations
• Liaised between clients/families/communities/agencies/organizations involved in the case management process
• Provided crisis intervention and emotional support to clients in challenging situations
• Coordinated referrals to community agencies for additional support services as needed
• Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes
• Advocated for clients' rights and ensured access to appropriate resources and support systems
• Collaborated with interdisciplinary teams to coordinate and monitor the delivery of services
• Conducted thorough assessments to identify client needs and develop individualized care plans Teacher
Chambliss Center for Children-Chattanooga, TN
July 2020 to January 2021
• Assisted lead teacher in implementing lesson plans and delivering instruction to students
• Provided one-on-one support to students with special needs, helping them achieve academic goals
• Managed classroom behavior and maintained a positive learning environment for all students
• Prepared instructional materials and resources for various subjects and activities Teacher
Hamilton County Schools-Chattanooga, TN
August 2012 to July 2020
• Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
• Organized field trips that aligned with curriculum objectives to provide real-world experiences for students
• Incorporated culturally responsive teaching practices into lessons to promote inclusivity and celebrate diversity
• Implemented behavior intervention strategies for students with challenging behaviors, resulting in improved classroom dynamics
• Participated in school-wide committees/task forces to contribute to decision-making processes and improve overall school culture
• Designed and implemented project-based learning experiences that fostered critical thinking, problem- solving, and collaboration skills
• Collaborated with parents/guardians, administrators, and other stakeholders in the development of Individualized Education Plans (IEPs)
• Mentored student teachers or interns by providing guidance on lesson planning, instructional delivery, and assessment practices
• Incorporated social-emotional learning activities into daily lessons to support students' emotional well- being
• Utilized data-driven instruction techniques to identify areas of student weakness and implement targeted interventions
Skills
• Paraprofessional (10+ years)
Certifications and Licenses
Driver's License
First Aid Certification
Special Education Certification
CPR Certification
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