Senior IT Project Manager - Agile/SDLC

Travis Robertson

*** ****** ** ****** **, ***** 407-***-**** (*********@*****.***)

SENIOR IT PROJECT MANAGER

software development ( enterprise implementations ( process development

Possess significant skill and expertise along with over 20 years’ experience in Program Operations and Project Management with proven ability to effectively lead high performing cross functional teams. Excel at prioritizing and completing concurrent complex projects and meeting critical schedules using Software Development Life Cycle (SDLC) and SCRUM Methodology in web-based (Intranet/Internet), eCommerce, Electronic Data Warehouse (EDW), Business Intelligence (BI) and client-server environments.

Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

Excellent communicator; leverage technical and business acumen to communicate effectively with client, executives and senior leadership and their respective teams.

Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

Project Management & Tools:

Custom Software Development

Process Development

Project Forecasting

System Migrations/Integrations

Enterprise wide Implementations

Communication

Methodologies (SCRUM, Agile, SDLC)

IT Project Lifecycle:

Expenditures (Forecast/Actuals)

Planning

Business Requirements Analysis

Project Scheduling

WBS

Testing/QA/Rollout/Support/Change Management

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Business Relationship Management

Career Progression

ACCESSO (Lake Mary, FL), IT PROJECT MANAGER, 2018 to 2026

AAA NATIONAL (Lake Mary, FL), IT PROJECT MANAGER, 2015 to 2017

WYNDHAM WORLDWIDE (Orlando, FL), IT PROJECT MANAGER, 2014 to 2015

DAVITA LABS (Deland, FL), IT PROJECT MANAGER, 2011 to 2014

REMINGTON COLLEGE (Heathrow, FL), IT PROJECT MANAGER, 2009 to 2011

HD SUPPLY (Orlando, FL), SR PROJECT MANAGER / LEAD BUSINESS ANALYST, 2006 to 2009

HUGHES SUPPLY (Orlando, FL), SR BUSINESS ANALYST / WEB PROJECT MANAGER, 2000 to 2006

Provided project management over large-scale, top-priority and complex technology initiatives. Effectively managed cross-functional teams of devs, programmers, analysts, QA testers and core business specialists, while driving the high-quality completion of software development and enterprise wide implementation projects.

Travis Robertson, Page Two

Achievement Highlights:

Defined processes and tools best suited to each project. Moved between agile, SCRUM and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Utilized Microsoft Project to plan project initiatives, communicate goals and provide continual updates on progress.

Responsible and accountable for the coordinated management of multiple projects directed toward strategic business and other organizational objectives.

Managed project teams of over 20 individuals that consisted of engineers, developers, business analyst, QA analyst and business leads within a cross functional environment.

Led project teams across broad technical and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Mitigated risk factors through careful analysis. Anticipated and managed change effectively in rapidly evolving business environments.

Worked with Program and Product Managers and customers for scoping, planning and release of API related Projects.

Discussed with customers to generate requirement specifications, including BRD, FRD and TDD’s.

Lead roles of Scrum Master, Product Owner/Manager and Project Manager for various projects.

Executed and maintained project management processes and disciplines in the areas of: Project Scope Management, Project Time Management (EPM Tracking), Project Quality Management, Project Communications Management, Project Risk Management.

Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.

Successfully lead the development of projects from conceptual to prototype to product release.

Determined road map dates based on metrics and priorities. Provided Executive level summary of Project Plan and weekly status.

Responsible for release of new features as well as maintaining through change management and bug fixing.

Developed service level management disciplines (SLA’s) and organizational processes in response to emerging business demands and dramatically reduced project backlogs while improving customer service.

Coordinated efforts between product development teams and client implementation.

Managed multiple and concurrent applications development and production support projects in a mainframe/client server setting. Fostered effective communication between clients, executives and technical staff in a matrix management environment. Full SDLC (Software Development Life Cycle.

Travis Robertson, Page Three

Representative Projects (2009 to 2019)

●Project Management: Managed global projects that successfully transition the accesso eCommerce product line off of their payment gateway and transitioned all products to utilize the gateway service provider, CyberSource, to a PCI DSS SAQ-A compliant solution.

●Project Management: Managed multiple, concurrent software projects initiatives including data migrations between AAA National and various AAA Clubs from inception through completion utilizing both Waterfall and Agile project management methodologies.

●Project Management: Provided the required leadership on several large complex infrastructure project initiatives at Wyndham World Resorts.

Project Management: Managed all phases of the software development lifecycle (SDLC) for DaVita Labs Order Management System (OMS - Falcon) and Laboratory Management System (LMS - LIMS).

Project Management: Lead Project Manager of multiple college-wide Web development and design projects simultaneously including the creation and introduction of the student online portal.

Results:

oManaged the project plan, schedule, budget, and milestones and communicated project updates to the stakeholders and project team through status reports and meetings

oProject Manager/SCRUM Master utilizing SCRUM Methodology and effectively facilitating daily stand-up calls.

oUtilizing HP Quality Center, prioritized and managed weekly release of critical defects within both the QA and Production environment.

oResponsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all PM activities.

oMonitored project milestones, progression of deliverables and critical path using Microsoft Project.

oDesigned several PPT presentations which were effectively used to communicate project status and major milestone accomplishments.

oSupported software implementation and post-implementation problem resolution which enabled business acceptance of the release into production.

oOversaw software development duties per industry standards and processes. This included developer’s specification documentation, code review, coding standards, and source control, following agile development methodologies.

oConsistently followed the defined processes of the Program Management Office (PMO).

oAdapted to the company’s established project management processes and methodology working with both small and large teams.

oWorked across multiple business areas to manage both IT and business deliverables.

System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to new platforms and the merger of systems with client companies.

Results: Achieved seamless migrations and integrations that were transparent to client customers.

Enterprise Implementations: Managed global rollouts of new software and systems for clients including Hughes / HD Supply, Remington College, DaVita Labs, Wyndham Resorts and AAA National.

Results: Ensured defect-free releases through careful planning, testing and QA efforts.

Early Career

WALGREENS HEALTHCARE PLUS (Orlando, FL), FACILITY SYSTEMS TESTER / BA, 1997 to 2000

Responsible for working with the development team to discuss tests strategies and target areas to be tested within the Mail Order application system.

WALGREENS HEALTHCARE PLUS (Orlando, FL), PROCESS ADMIN / ANALYST, 1995 to 1997

Processed and corrected orders in an accurate, timely manner. Act as a liaison, via telephone, between Walgreens and various benefit administrators and processors.

WALGREENS HEALTHCARE PLUS (Orlando, FL), ORDER ENTRY TECH (CERTIFIED), 1993 to 1995

Processed prescriptions through data entry as well as maintain profiles, registered and updated new and current patients 3rd party info. Processed 3rd party rejects trained new employees.

ECKERD DRUGS (Orlando, FL), PHARMACY TECH, 1993 to 1995

Entered prescriptions accurately and helped customers with various problems in a courteous and professional manner. Assisted Pharmacist with ordering and stocking of merchandise.

Education & Credentials

Saint Martinsville Sr. High (GPA: 3.8), (Saint Martinsville, LA), 1987

4840 Veracity Point #104 ( Sanford, FL 32771 407-***-**** ( *********@*****.***

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