Scrum Master & Project Manager (Agile SAFe)

SHWETA JAIN

Scrum Master CSM SAFE Agilist

982-***-**** ***********.****@*****.*** https://www.linkedin.com/in/shweta-jain-agilist

Professional Summary

Seasoned Scrum Master and Technical Delivery Lead with 15+ years’ experience driving digital transformation and Agile adoption for top-tier global organizations. Recognized for expertly managing large-scale modernization programs, multi-org delivery teams, and regulatory-compliant project execution in banking, healthcare, and media. Adept at shaping high-performing, “One Team” cultures, accelerating cross-functional outcomes, and translating complex client needs into lasting process excellence.

Core Competencies

Methodologies: Agile & SAFe Methodologies, Scrum, Kanban

Project Management: Program & Project Governance, Large-Scale Tech Modernization, Multi-Vendor/Supplier Management, Release & Change Management, Backlog Prioritization & Sprint Planning

Leadership: Cross-Functional Team Leadership, Stakeholder Engagement

Technology & Tools: .NET, Angular, SQL Server, Jira, Confluence, Azure DevOps

Reporting: Metrics-Driven Performance, Agile Metrics, Burn-down charts, KPI Dashboards

Professional Experience

Disney Senior Scrum Master, Technology Transformation

Aug 2024 – Present

Orchestrated the modernization and migration of 30+ technology platforms, uniting delivery squads and external vendors across multiple organizations for Disney’s global product suite.

Established a unified Agile cadence, led multi-team ceremonies, and standardized key metrics (velocity, burndown, defects) to streamline integration and transparency.

Fostered a “One-Team” mindset, directly boosting delivery cohesion and accelerating major releases.

Pioneered theme-driven retrospectives, actionable process improvements, and proactive risk management, contributing to record project velocity and stakeholder satisfaction.

Impact: Unified 30+ technology stacks, established multi-vendor agile, reduced integration delays, and raised team delivery velocity.

Capgemini Technical Delivery Manager

Jul 2022 – Jul 2024

Managed end-to-end delivery of 18+ secure banking APIs for Barclays, ensuring meticulous compliance and stakeholder alignment.

Led cross-disciplinary teams through Agile adoption, resource allocation, and milestone tracking—resulting in faster-to-market project launches and improved solution resiliency.

Impact: Coordinated 18+ compliant APIs, improved go-live timelines, and enhanced cross-team governance.

ANZ Technology (Quess Corp) Scrum Master

Feb 2021 – Jun 2022

Delivered a multi-team Angular/.NET onboarding tool by driving Agile ceremonies, outcome-based backlog refinement, and cross-SME collaboration.

Streamlined stakeholder communications and prioritized backlog tasks for enhanced transparency and delivery predictability.

Impact: Launched onboarding platform, improved SME team efficiency, and bolstered project transparency.

Prowess Infosys Pvt Ltd Senior Software Engineer

Dec 2015 – Dec 2018

Engineered high-reliability ADT (Admission, Discharge, Transfer) and regulatory reporting tools for a leading US healthcare provider.

Mentored teams in .NET and SQL Server, modernized core system architectures, and consistently surpassed performance SLAs.

Impact: Automated complex compliance reports, mentored junior devs, and boosted platform reliability.

Infosys Technologies Ltd Technology Analyst

Dec 2006 – Feb 2014

Led multi-domain global client projects, introduced Agile routines, and ensured robust technical knowledge transfer across the team.

Championed daily scrums, progress reporting, and client liaison for seamless project delivery.

Education & Credentials

B.E., Electronics & Communication Engineering - University of Rajasthan, Kota

Certified Scrum Master (CSM)

SAFE Agilist

Awards & Recognition

Consistently rated top 5% for leadership and stakeholder impact.

Received “Innovation in Delivery Excellence” at Disney (2025).

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