Remote Customer Service & Office Support

Location:

Linden, NJ

Salary:

25.45 hr

Posted:

June 25, 2026

Contact this candidate

Resume:

ADA VICTOR

*** ******* ****** *** *

Linden, NJ *7036

C: 732-***-****

***.**********@*****.***

Professional Summary

Qualified Customer Service with 20+ years in fast-paced customer service and call center environments. Personable and professional under pressure. Skills

● Strong interpersonal skills

● Fluent in Spanish

● Work well without supervision

● Ability to Prioritize and remain focused on an essence of an issue

● Skilled in learning new concepts quickly while working well under pressure

● Strong organizational skills and motivated team player

● Proficient in Microsoft Office Suites (Word, Excel, PowerPoint, Access, Desktop Publisher, and QuickBooks)

● Approachable, helpful and communicate well with others

● Very trustworthy

● Flexible with hours needed

● Notary Public

Work History

House of Cars NJ LLC-2084 Woodbridge Ave Edison, NJ 08817 Office Manager/ Motor Vehicle Clerk-11/2023 to current o Properly handle all titles in office of all cars that come into the dealership as well as those that are sold and going out.

● Assure that titles have correct mileage and signature of appropriate parties, all lien releases are notarized, if not contact the banks and have the corrected lien releases sent to office via FEDEX, UPS and USPS

● Process registration and plates thru the NJORS System connected to NJCAR.

● Package and ship out all the finance paperwork needed to go out to banks for funding.

● Scanning files and emailing/faxing/mailing of any documentation needed for the banks.

● Help the Sales team and the Accounting team with any task they may need assistance with. (Calling customers, or calling banks)

● Runner to pick up titles at auctions or at the NJ Car site. As well any paperwork dropped off at the local DMV. Also, bank deposits when needed. Personal assistant to both bosses Account Payable Sho Case Auto-971 Route 36 Atlantic Highlands, NJ 07716 Office Manager/ HR/Motor Vehicle Clerk- 8/2018 to 10/2023 (company closed) Properly handle all titles in office of all cars that come into the dealership as well as those that are sold and going out.

● Process registration and plates thru the NJORS System connected to NJCAR.

● Package and ship out all the finance paperwork needed to go out to banks for funding.

● Scanning files and emailing/faxing/mailing of any documentation needed for the banks.

● Help the Sales team and the Accounting team with any task they may need assistance with. (Calling customers, or calling banks)

● Runner to pick up titles at auctions or at the NJ Car site. As well any paperwork dropped off at the local DMV. Also, bank deposits when needed. Personal assistant to both bosses

Payroll and commission check for our sales department Account Payable and Receivable

Europlus Motorsports, INC –3713 RT. 1 South North Brunswick, NJ 08902 Motor Vehicle Title Clerk- 03/2017 to 07/2018 (company closed)

● Properly handle all titles in office of all cars that come into the dealership as well as those that are sold and going out.

● Process registration and plates thru the NJORS System connected to NJCAR.

● Package and ship out all the finance paperwork needed to go out to banks for funding.

● Scanning files and emailing/faxing/mailing of any documentation needed for the banks.

● Help the Sales team and the Accounting team with any task they may need assistance with.(Calling customers, or calling banks)

● Runner to pick up titles at auctions or at the NJ Car site. As well any paperwork dropped off at the local DMV. Also, bank deposits when needed. NJ Motor Vehicle Commission – 45 Kilmer Road Edison, NJ 08817 MVC Technician, 11/2016 to 03/2017 Part Time

● Perform technical duties involving the processing and issuance of agency documents compliant with appropriate rules, regulations, policies, and procedures.

● Examine identification documents for authenticity, and accept applications and support documents for simple transactions.

● Determine if documents are fraudulent or authentic and refer fraudulent activities to supervisor.

● Answer application, processing and personal identification support documents question, explain

● procedures, clarify form, give instructions, and resolve problems.

● Transact documents for customers who have an established record on file, including initial, renewal, and duplicate licenses, permits, address and name changes.

● When needed, installs/uninstalls digitizing licensing equipment at the opening and closing of work day.

● Screen visitors, review and check applications, forms, and other documents for corrections, completeness, and accuracy, and provide required forms or refer to other employees.

● Sort driver's licenses, registrations, titles, and/or permits for filing and distribution.

● Notify supervisor of repetitive problematic issues. Verify the identity of the requester to ensure that information is provided to the authorized person. Verify information provided by the requester.

● Process and record customer information necessary to transact agency business.

● Examine documents presented by applicants to determine their authenticity and validity in accordance with New Jersey laws or division rules, regulations, and policies as a preliminary step in obtaining a New Jersey driver license.

● Performs Immigration and Naturalization Service's (INS) verifications. Researches commercial drivers information with INS before issuing CDL endorsements.

● Works closely with Social Security

● Administration and the Office of Homeland Security to ensure customers are not illegal aliens. Work with Systematic Alien Verification for Entitlement (SAVE) Program to research status of foreign customers.

● Monitors and tracks VISA, Green, and Naturalization cards movement through database tracking system.

● Advises applicants and licensed drivers who have physical disabilities or special needs/problems of special rights and equipment in order that the applicants can qualify for or maintain a valid New Jersey operator's license.

● Collects fees from the issuance of photo and duplicate driver licenses.

● Examine High School Certificates to determine if the requirements for written examinations have been met and that the requirements regarding the student permits have been completed. Verifies waiver documents for accuracy and discrepancies, including but not limited to, out of state and out of country driver's licenses, and high school certificates. Schedules road test appointments for applicants, or in the event of failure, or no show, reschedule the driver for new road tests.

● Administer written examinations in order to test an applicant's knowledge of applicable laws, safe driving practices, or related requirements, and scores tests using standard methods on which approval or rejection of driver license permits may be based.

● Administers vision testing to determine the vision acuity of applicants requiring driver's licenses.

Payroll Clerk, 4/2016 to 07/2016

GA Flooring- 303 Cleveland Ave Highland Park, NJ 08854

● Perform payroll calculation, worked with timesheets, ensured correct hours worked were properly implemented for every employee pay weekly

● Prepared the ACH Payroll deposits and checks of those who did not provide for ACH payments to be done.

● Performed other misc. duties that company needed. NJ Motor Vehicle Commission – 45 Kilmer Road Edison, NJ 08817 MVC Technician, 11/2010 to 04/2016