Remote Customer Service Representative Candidate

Courtney Snodgrass

OKLAHOMA ********.*.*********@*******.*** WWW.LINKEDIN.COM/IN/COURTNEY-SNODGRASS-25B813227

PROFESSIONAL SUMMARY

Operations and administrative professional with experience in accounts payable/receivable, compliance documentation, payroll administration, vendor coordination, reporting, and multi-site office operations. Skilled in high-volume workflow management and administrative support using Eagle, Webdocs, AgTrax, QuickBooks, and Microsoft Office.

PROFESSIONAL EXPERIENCE

Accounts Payable Clerk

Atwoods Ranch & Home — March 2025 – April 2026

Processed 50+ vendor invoices daily for 144 vendors across 82 store locations with accuracy and timely payment processing.

Managed weekly invoice deadlines during inventory cycles, ensuring reconciliation and completion prior to review.

Used Eagle software and Webdocs to process invoices and manage vendor/store communication workflows.

Reconciled monthly vendor statements to resolve discrepancies, missing invoices, under-delivery issues, and obtaining vendor credits.

Coordinated with vendors and internal departments to resolve payment, documentation, and invoice issues.

Managed high-volume invoice processing and administrative workflows while meeting strict operational deadlines.

Office Manager

Enterprise Grain Company / Sidwell Seed / Sidwell Transport — June 2021 – January 2024

Managed daily operations across three agricultural facilities, overseeing administrative, financial, and DOT logistics coordination across Kansas, Oklahoma, and Texas.

Ensured compliance with DOT, OSHA 300, USDA standards, and drug testing programs through detailed operational recordkeeping.

Managed commodity inventory and scale documentation under strict USDA audit requirements to ensure reporting accuracy and operational continuity.

Managed federally regulated fertilizer and chemical operations, including controlled product documentation, purchasing, sales, and compliance recordkeeping.

Improved communication and operational efficiency across 12 sites in 2 counties through implementation of a multi-site phone system while supporting procurement and inventory administration.

CORE SKILLS

Accounts Payable / Receivable

Administrative Operations

Payroll Administration

Vendor Relations

Inventory & Procurement Support

Employee Scheduling

Confidential Records Management

Customer Service & Leadership

Compliance Documentation

SOFTWARE & COMPLIANCE

QuickBooks

Eagle Software

Webdocs

AgTrax

Microsoft Office Suite

Word, Excel, Outlook

Teams & OneNote

DOT Compliance

OSHA 300 Documentation

USDA Standards

Random Drug Testing Programs

CERTIFICATIONS

Cyber Awareness Challenge

HACCP Certified

Grain Inspector & Grading License

Risk Management Fundamentals

PROFESSIONAL STRENGTHS

Problem-Solving

Attention to Detail

Outstanding Customer Service

Leadership

Organization & Time Management

Written & Verbal Communication

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