Office Coordinator & Sales Support

Joanne Ambroise

804-***-**** ******.***********@*****.***

www.linkedin.com/in/joanne-ambroise

PROFESSIONAL WORK EXPERIENCE

Office Coordinator

February 2015 - March 2026

Lawn Beautician

*** *.W. Harris Street, Hopewell, VA 23860.

● Processed payroll accurately and on time for employees.

● Managed employee work time slots to ensure correct compensation.

● Performed nightly credit card balancing procedures and fraud identification.

● Reviewed and audited credit card statements for management personnel to ensure accuracy and compliance with company policies.

● Entered, updated, and maintained data in company databases and recordkeeping systems.

● Maintained accurate records of advertising performed by sales associates.

● Assisted with general office administration and supported daily business operations. Sales Advertiser

August 2004 - January 2013

Hopewell Publishing Company (Now Closed)

516 E. Randolph Road, Hopewell, VA 23860.

● Performed business to business sales for advertisement in the newspaper.

● Quality verification and specific placement of the final product.

● Performed nightly credit card balancing procedures.

● Conducted outbound cold calls to prospective business clients, generating leads and promoting company products.

● Delivered final newspapers to business clients as handouts.

● Conducted meetings with business clients and publishers.

● Coordinated with design and production teams to ensure accurate and timely ad placement. EDUCATION

● General Education Studies for Anticipated Completion of GED

● Qualified to use Google Docs/Drive/Spreadsheets, BOSS, Excel/Word/Outlook, Indeed.

● On-site training for QuickBooks by the company appointed accountant. SKILLS

● Attention to Detail

● Data Entry

● Credit Card Balancing

● Customer Service

● Appointment Scheduling

● Phone and Email Communications

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