Remote Virtual Assistant & Administrative Support

ABODE MIRACLE OSASENAGA

***************@*****.*** Lagos, 100024, Nigeria +234-****-*** 285

https://www.linkedin.com/in/miracleabode/

Summary

Highly organised and detail-oriented Virtual Assistant with experience in administrative support, client communication, and data management. Proven ability to manage executive calendars, coordinate scheduling across departments, and maintain organised digital filing systems. Adept at preparing reports, conducting online research, and tracking project expenses using MS Office Suite, Google Workspace, Trello, and Slack. Committed to delivering efficient support and ensuring on-time project delivery.

Work Experience

Administrative & Technical Virtual Assistant, Sygnite Power & Energy Solutions, Lagos 01/2025 – 05/2026

Provided administrative support to leadership, meticulously managing executive calendars and coordinating cross-departmental scheduling to ensure zero missed appointments. Delivered exceptional customer service via email and telephone, expertly handling 15+ client and vendor interactions weekly and resolving enquiries within a 24-hour timeframe. Maintained comprehensive data entry and record-keeping across 4 concurrent projects, establishing organised digital filing systems that significantly improved document retrieval speed.

Monitored project expenses and supported basic financial reconciliation processes, proactively flagging discrepancies to supervisors for timely resolution. Prepared and formatted daily activity reports, project documentation, and client-facing presentations utilising Excel, Word, and PowerPoint. Conducted in-depth online research to bolster business development initiatives, compiling competitor and market data into structured briefing documents. Facilitated inter-team communication and task scheduling via Trello and Slack, directly contributing to the on-time delivery of projects.

Education

B.Sc., Physics, Ambrose Alli University, Ekpoma, Nigeria 01/2019 – 09/2024

Senior Secondary School Certificate (SSCE), Standard Gek Secondary School, Lagos 01/2013 – 09/2018

Skills

calendar & schedule management correspondence document preparation Certificates

Virtual Assistant Training, TS Academy

Data Entry, Udemy

online research email & phone support client communication after-sales follow-up enquiry resolution accurate record-keeping filing systems report formatting expense tracking basic bookkeeping Microsoft Office Suite Google Workspace Trello Notion Slack Zoom Teams Dropbox Outlook

independent self-management confidentiality & discretion multitasking attention to detail analytical thinking